Experience

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  AccessEAP

  • Orange, New South Wales, Australia

  • Critical Incident Counsellor

    • Oct 2022 - Present
    • Orange, New South Wales, Australia

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  Assure Programs

  • Perth, Western Australia, Australia

  • Critical Incident Support Worker

    • Jul 2022 - Sep 2023
    • Perth, Western Australia, Australia

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  AccessEAP

  • Sydney, New South Wales, Australia

  • Client Services Consultant

    • May 2021 - Aug 2022
    • Sydney, New South Wales, Australia

    Communicating with psychologists, clients and organisations in a prompt manner, managing company’s inbox, creating urgent video sessions, arranging associate diaries, maintaining communication across the team whilst managing our complex computer systems. The role demands a high level of efficiency, organisation, detailed focus and calm whilst attending to the needs of a client or customer.

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  Lifeline Australia

  • Sydney, New South Wales, Australia

  • Lifeline Crisis Supporter

    • Aug 2020 - Aug 2022
    • Sydney, New South Wales, Australia

    As a Lifeline crisis supporter, I volunteer my time, energy and expertise to achieve a Vision of an ‘Australia free of suicide', so that no person has to face their darkest moments alone.’ My job entails consistent training as well as answering the phone with empathy and compassion for the caller in crisis. During our call, I listen as attentively as possible so that together, with the help seeker, we can navigate our way towards a safety plan and a feeling of ease.

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  Connecting Families

  • Orange, New South Wales, Australia

  • Youth support worker

    • Feb 2022 - Jun 2022
    • Orange, New South Wales, Australia

    Providing high-quality, effective and responsive care to young persons in out of home care. Assisted in daily living skills, from shopping, cooking and schoolwork. Building young persons sense of safety, wellbeing and confidence. Assisting in medication management, reporting incidents, conducting police reports and mandatory reporting. Trauma informed care provided for young persons absconding and self-harming.

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  Veritas House

  • Orange, New South Wales, Australia

  • Child contact supervisor

    • Feb 2022 - Jun 2022
    • Orange, New South Wales, Australia

    Responsible for supervision and transportation of children and young people attending contact visits with their birth family. Involved managing conflict, ensuring child’s well-being, enhancing the interactions, providing a report and monitoring welfare.

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  Allied Health Group

  • London, England, United Kingdom

  • Social Care Worker

    • Aug 2018 - Dec 2018
    • London, England, United Kingdom

    Working directly with Customers to provide a skilled and sensitive service, which provides day to day personal assistance, emotional and physical care while helping maintain and supports sense of independence for my client.