Experience

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  Dewey Smart

  • New York, New York, United States

  • Director of Admissions

    • Mar 2023 - Present
    • New York, New York, United States

    I manage our entire pipeline of clients, driving enrollment and growth and ensuring all admissions processes run smoothly and effectively throughout program lifecycles I design. • Develop and implement comprehensive admissions strategies to increase overall enrollment rates.• Track and evaluate all interactions throughout the admissions processes, using data-driven strategies to ensure students' success.• Manage an internal team of 50 tutors and college counselors, providing operational oversight and talent development. • Design and launch proprietary learning products and programs, owning all digital content creation, branding, and execution.• Lead the entire sales cycle, interacting with clients, internal teams, and partners to provide end-to-end service via keen industry insights and strong customer management skills.

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  Click Learning Solutions

  • Causeway Bay, Hong Kong

  • Director

    • Sep 2021 - Mar 2023
    • Causeway Bay, Hong Kong

    I designed tailored learning programs for students, SMEs, and non-profits to meet learning needs and drive measurable performance improvements. • Managed a portfolio of 34 high-touch clients, analyzing learning goals and relieving pain points to ensure programs' success.

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  Causeway Education

  • Causeway Bay, Hong Kong

  • School Principal & Co-Founder

    • Feb 2017 - Sep 2021
    • Causeway Bay, Hong Kong

    I oversaw all operation aspects of this private international school, ensuring efficient administration, seamless coordination of academic programs, and a positive learning environment for students and staff - from concept to concrete.

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  NTK Academic Group

  • Causeway Bay, Hong Kong

  • Head of English Department

    • Dec 2014 - Feb 2017
    • Causeway Bay, Hong Kong

    I managed the school’s English Department, supervising academics and operations for teachers and top G6-12 international students. • Met with department heads, senior managers, and principals to align learning goals and initiatives, evaluate skill gaps, and set policies. • Created and tracked KPIs, providing teachers and parents consistent feedback to improve student learning outcomes. • Partnered with international publishers to write test preparation course books for major assessments.•Taught one-on-one and small group lessons on AP English Lit., SAT, ACT, SSAT, IBDP English, CEE, IELTS, TOEFL, I/GCSE and GCE AL English, and LNAT.

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  CHUNGDAHM Learning

  • Seoul, South Korea

  • English Teacher

    • Aug 2007 - Aug 2013
    • Seoul, South Korea

    During my first six years as an educator, I established myself as an effective and engaging cross-cultural communicator. • Taught EFL to young and adult learners, managing classrooms sized 4 - 36 and developing a wide range of effective cross-cultural communication strategies. • Contributed to a variety of materials development projects, launching the school's first student-run newspaper.