Bio
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Emad Hassouneh is a seasoned automotive professional with experience in workshop management, service department leadership, and certification in Ford Motor Company's eLearning programs. He has held various roles in Mitsubishi Motors Jordan and is based in Amman, Jordan.
Emad has a Master of Computer Engineering degree from Yarmouk University and a Bachelor of Science in Mechanical Engineering from Mutah University.
Credentials
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2020 Super Duty eLearning
Ford Motor CompanyJul, 2020- Apr, 2026 -
Extended Warranty
Ford Motor CompanyJul, 2020- Apr, 2026 -
Scheduled Service Plan
Ford Motor CompanyJul, 2020- Apr, 2026 -
Warranty Administrator Fundamental
Ford Motor CompanyJul, 2020- Apr, 2026 -
Warranty Process: Taking Control of Your Performance
Ford Motor CompanyJul, 2020- Apr, 2026 -
Service Manager: Managing Warranty Performance
Ford Motor CompanyJun, 2020- Apr, 2026 -
Your Role in a Successful Dealership
Ford Motor CompanyJan, 2020- Apr, 2026 -
Warranty Administrator Fundamentals
Ford Motor CompanyJan, 2018- Apr, 2026 -
Coaching for Performance
Ford Motor CompanyDec, 2017- Apr, 2026 -
Leadership Fundamentals
Ford Motor CompanyDec, 2017- Apr, 2026 -
People Management: Building Your Team
Ford Motor CompanyDec, 2017- Apr, 2026 -
Professional Service Manager: Achieving Service Excellence
Ford Motor CompanyDec, 2017- Apr, 2026 -
Service Process Introduction
Ford Motor CompanyDec, 2017- Apr, 2026 -
Warranty Essentials for Service Managers
Ford Motor CompanyDec, 2017- Apr, 2026
Experience
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Mitsubishi Motors Jordan
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Amman, Jordan
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Service and Parts Manager
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Jul 2022 - Present
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Amman, Jordan
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none
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Amman, Jordan
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Former Service Department Manager
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Oct 2020 - Present
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Amman, Jordan
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Mitsubishi Motors Jordan
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Amman, Jordan
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Service Department Manager
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Aug 2018 - Oct 2020
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Amman, Jordan
Advance automobile workshop management for Mitsubishi Vehicles
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The Commercial and Industrial Company
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Amman, Jordan
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Service Department Manager
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Nov 2017 - Sep 2018
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Amman, Jordan
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Self-employed
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Amman Governorate, Jordan
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Retired Brigadier General Eng
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Apr 2017 - Nov 2017
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Amman Governorate, Jordan
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Royal Maintenance Corps
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Amman Governorate, Jordan
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Royal Maintenance Corps main stores commander assistant.
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Sep 2016 - Apr 2017
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Amman Governorate, Jordan
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Education
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2004 - 2005Yarmouk University
Degree Of Master, Degree Of Master Of Computer Engineering -
1986 - 1990Mutah University
B.Sc, Mechanical Engineering
Suggested Services
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Industry Focus. “Motor Vehicle Manufacturing”
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