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Emad Farid is a seasoned telecommunications professional with 30+ years of experience in full-stack web development, corporate strategy formulation, team management, and operations management. He holds a Master of Science in Telecommunications Engineering and a Bachelor of Science in Electrical Engineering and Telecommunications from Cairo University. Emad has worked with several subsidiaries of Global Telecom, Orascom Telecom, Media & Technology, and Gemini, and has held various leadership positions, including Chief Executive Officer, Vice Chairman, and Group Chief Strategy Officer.

Experience

    • Board Member, CEO
      • Nov 2011 - Present

      - Sitting on the Board of several Orascom Telecom (now Global Telecom), Orascom Telecom Media & Technology (OTMT) and Gemini Technologies related companies : Mobilink, Telecel Zimbabwe, Koryolink, Transworld Associates, Nile Sugar, ...- Appointed as Chief Executive Officer of Nile Sugar (star...

    • Egypt
    • Telecommunications
    • 700 & Above Employee
    • Vice Chairman and Group Chief Strategy Officer (GCSO)
      • Apr 2009 - Oct 2011

      Corporate Strategy Formulation and Implementation- Developing Group’s Vision, Mission & Values (VMV)- Defining Group’s mid/long term strategy and strategic priorities- Defining scope, targets and roadmap for each strategic priority/initiative- Leading annual Business Planning (BP) process at a Group level- Ensuring BP alignment with overall Group strategic vision and goals- Led the New Era @ Orascom (NEO) transformation program covering 3 main streams: Excel in cost efficiency, Value Driven Commercial Management (VDCM) and Develop new revenue sourcesBusiness Development- Identifying a portfolio of business development prospects and opportunities consistent with Company’s strategy - Creatively analyzing and evaluating prospective partners and market opportunities- Negotiating deal terms and managing the contractual process for acquisitions/new licensesInnovation and Partnerships- Defining and developing new innovative products and applications- Giving global insights to OpCos on existing products and applications- Identifying and leading negotiations with service providers partners - Leading the Mobile Financial Services (MFS) initiative across the Group (successfully launched in Pakistan, Bangladesh, Zimbabwe and Namibia)- Worked closely with the GSMA on the mHealth initiative (launched some pilots across the Group)

    • Group Chief Operating Officer (GCOO)
      • Jun 2003 - Mar 2009

      - Ensuring and enforcing OT subsidiaries’ compliance with Group’s strategies & policies- Setting Key Performance and Quality Indicators (KQIs & KPIs) to be followed by OT OpCos- Constantly monitoring all operational KQIs and KPIs in the different OpCos- Leading the launch of new green field operations (Banglalink, Iraqna, Koryolink, …) as well as the turnaround of new acquisitions (WIND Italy)- Following-up on the network roll-out progress in the different OpCos to ensure maintaining the optimum quality with optimal expenditure- Ensuring delivery of forecasted subscribers acquisition targets- Handling the Group’s strategy/relationship with vendors and consultants- Leveraging the Group’s volume to minimize CAPEX & OPEX, through centralizing the negotiation process and developing/maintaining Frame Agreements at a Group level with the most favorable conditions- Reviewing & approving all the Purchase Orders (POs) issued by the different OT subsidiaries- Chairing the Pricing Committee, which has as role to study, analyze and approve all new commercial offers and promos before being launched in the different OpCos- Ensuring maintaining and enhancing ARPU levels through proper pricing and follow-up on product introduction and management- Ensuring churn management by following up on the loyalty and retention programs in the different OpCos- Following up on distribution, channel management and corporate sales force in the different OpCos- Ensuring proper set up and commission scheme implementation across the Group- Deriving the strategy to achieve a proper Customer Care function across the Group- Managing products beyond normal voice (Roaming, data, VAS, handsets, …)- Ensuring OpCos compliance with their relevant regulatory framework, policies and regulatory authorities- Supporting the set-up of Interconnection Agreements - Conducting benchmarking between markets inside and outside the Group- Sharing best practices across the Group

    • Vice Chairman for GSM services
      • Sep 2002 - May 2003

      - Setting the Group strategies for different Value Added Services (VAS)- Following up the performance of the VAS subsidiaries (ARPU+, Ring and others) in alignment with the main objectives and the best interest of the Group- Following-up on the new additions of VAS in the different markets and evaluating the viability of applying them to different OpCos- Assessing the different suppliers of VAS and their mode of integration with the Group- Developing new in-house VAS and introducing these services to the OpCos- Managing the sharing of content of different applications to provide economies of scope

    • Interim Chief Executive Officer
      • Aug 2010 - Jun 2011

      - Telecel Globe Limited (TGL) is the holding company owning and managing OT’s four African mobile operators in Zimbabwe, Namibia, Central Africa (CAR) and Burundi- I was appointed as the Interim CEO of TGL with the main objective of fully integrating the TGL sub holding layer into OTH operational...

    • Chief Executive Officer (CEO)
      • Sep 2001 - Aug 2002

      - Planning, organizing, leading and controlling the day-to-day running of the Company business to achieve the Company’s objectives- Managing the Company through a number of Executives heading various disciplines ensuring the implementation and maintenance of the Board directives, and achieving th...

    • Chief Operations Officer (COO)
      • Jan 2000 - Aug 2001

      - Establishing and heading the Operations department at the Holding level to act as a center of excellence for the OpCos- Leading the launch of new green field operations in Congo Brazzaville, Chad, Syria and Yemen- Constantly monitoring all operational KPIs in the different OpCos- Defining and l...

    • General Manager
      • Jul 1992 - Dec 1999

      [Sole authorized distributor of AT&T / Lucent Technologies Enterprise Solutions in Egypt]I joined Orascom Technologies (Telecom department) in July 1992 as Sales Technical Support Manager, and then assumed the Sales Manager position in September 1994 till I was appointed as General Manager in...

    • Installation and Maintenance Engineer
      • Sep 1987 - Jun 1992

      [Sole authorized distributor of IBM and Fujitsu voice and data switches (PBXs) in Egypt]This is where I started my professional carrier in September 1987 as an Installation and Maintenance Engineer till I moved to Orascom Technologies in July 1992. During this period, I participated in (and manag...

Education

  • 1989 - 1993
    Faculty of Engineering, Cairo University
  • 1982 - 1987
    Faculty of Engineering, Cairo University
  • 1979 - 1981
    College de la Sainte Famille (Jesuites)

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