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Bio

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Em Liebert is a seasoned hospitality professional with a strong background in customer service, team management, and training. With experience in various roles at Alamo Drafthouse Cinema and Kroger, she has developed expertise in scheduling, staffing, and inventory management. Em holds a degree in General Studies from Northern Virginia Community College and has also completed internships at Hollins University.

Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Senior Venue Manager
      • Dec 2023 - Present

      Hiring & Training Department

    • Service Manager
      • Jan 2023 - Dec 2023

      Scheduling and staffing the Server Department at the venue.

    • Bar Manager
      • Apr 2022 - Jan 2023

      Bar Department ManagerPlaced weekly orders from multiple vendors. Priced rotating items. Conducted bi-monthly inventory.

    • Assistant Manager
      • Mar 2020 - Apr 2022

      Department Manager in charge of Servers, Runners, Clean Crew, Training & Hiring

    • Assistant Manager
      • Jul 2017 - Feb 2020

      Store Manager in charge of Box Office employees, scheduling, and needs.

    • Front of House Supervisor
      • Mar 2017 - Jul 2017

      Maintain guest-focused and detail-oriented environment. Ensure quality experience for every guest. Staff, schedule, and manage the Concierge department.

    • Box Office Concierge
      • Aug 2015 - Mar 2017

      Providing customer service, Maintaining clean and friendly atmosphere, Answering phone calls, Fulfilling booking requests, Maintaining accurate cash drawer

  • Kroger
    • Hardy, VA
    • Store Associate
      • Mar 2013 - Nov 2014
      • Hardy, VA

      Produce Clerk, Assistant Floral Clerk, Natural Foods Lead, Deli/Bistro Clerk.Ensuring quality products, providing excellent customer service, managing weekly orders, and maintaining a focused work environment

    • Cashier
      • 2006 - 2012

      Maintained register and lane.Provided excellent customer service.Trained new cashiers.Restocked products.

    • Student Intern: Orientation Team Coordinator
      • Jun 2011 - Dec 2011

      Arranged training tools and resources.Created social media presence.Led training sessions.

Education

  • 2015 - 2017
    Northern Virginia Community College
    General Studies
  • 2013 - 2014
    Virginia Western Community College
  • 2012 - 2012
    Northern Virginia Community College
    Business, Management, Marketing, and Related Support Services
  • 2008 - 2012
    Hollins University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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