Experience

• 

  SMU Academy

  • Singapore

  • Assistant Manager

    • Jan 2023 - Present
    • Singapore

    • Management of Master Course Schedules and Training Rooms Resource• Maintain and upload the Assessment Schedule, Module Schedule, and Programme Schedule in the Training Management System (TMS) for over 1,200 approved SMUA training courses• Secure and assign classroom venues for all revenue-generating SMUA’s course run sessions, and optimize the utilization of dedicated seminar rooms allocated to SMUA• Finalize and publish the course run schedules and course details onto the SMUA course offering portal for registration by clients and participants• Manage the training and assessment timetabling for all SMUA courses, and resolve all conflicts and challenges• Manage training rooms calendar and bookings for the Academy, liaise with stakeholders to determine their rooms requirement, monitor the room’s usage, and de-conflict when necessary• Source and negotiate on prices for external training venues should training rooms on campus are not available or suitable• Develop and maintain KPIs dashboard for Operations• Develop and maintain data visualization dashboards (using Power BI, Tableau, etc) to track key metrics of Ops Cluster• Deploy and manage Student Assistant (Special Projects) to various team for projects

• 

  National Institute of Education, Singapore

  • Senior Executive

    • Aug 2015 - Dec 2022

    • Liaise with stakeholder on programme administrative matters• Assist Assistant Dean of Degree & Student Life in managing Degree Programmes• Responsible for timetabling matters for Degree Programmes, which consist for over 200 courses per semester• Provide support to Assistant Dean on matters pertaining to academic or administrative advising for Student Teachers• Serve as a secretary during meetings which involves Assistant Dean and Student Teachers

• 

  Ministry of Education, Singapore

  • Allied Educator (Teaching and Learning)

    • Sep 2009 - Jul 2015

    • Provided teaching and learning support for students in the form of co-teaching and parallel-teaching during Chinese lesson (differentiated learning and remediation)• In charge of teaching resources management for Chinese Department• Assisted in conduct of Co-curriculum activities (Preparation of attendance list and Parents contact list, collection of co-payment, communication with instructors with regards to payment matters and supervision during the activities)• Conducted Chinese, CME and Art lessons• Preparation of Pre-exam admin matters• Carried out relief teaching when teachers are unavailable• Accompanied students on visits, oversea trips and out of school activities

• 

  Recruit Express Pte Ltd (Central Provident Fund Board)

  • ADMIN ASSISTANT

    • Mar 2009 - Jun 2009

    • Ensure accuracy of data• Alert relevant officer when there is discrepancy in data

• 

  Paddlestone Pte Ltd

  • INTERN (Internship)

    • Feb 2008 - Apr 2008

    • In charge of maintenance of company website (Backend programming, update of banners and update of company information)• In charge of banner designing for the website• Assisted in proving information of potential customers to the sale team• Assisted with online enquiries and marketing of company website• Supported in data management and all other office administrative duties

• 

  Sentosa Leisure Management Pte Ltd (Delifrance)

  • SERVICE CREW

    • Dec 2005 - Feb 2008

    • In charge of closing and opening of store• In charge of serving customers (sandwich counter, hot meals, beverage counter and pastries counter)• Act as cashier• Maintain cleanliness of store