Bio
Experience
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United Arab Emirates
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Events Services
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200 - 300 Employee
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Workforce Manager
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Jan 2024 - Apr 2024
- Accreditation - Welcome and Onboarding- Coordinate and facilitate Training- Expense Reports- Rostering shifts and monitoring attendances- Staff welfare (catering, welfare spaces, safety)- Uniform and equipment distribution- Reports
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Welfare Manager
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Dec 2023 - Dec 2023
- Monitor Staff Welfare across projects in Jeddah - Coordinate stakeholder relations- Coordinates staff reward and recognition
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HR and Staffing Manager
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Oct 2023 - Nov 2023
- Operational planning for workforce numbers and requirements - Manage and distribute PPE- Staff Welfare : Catering (Food and water distribution plan) and manage staff accommodation- Accreditation planning, acquisition and distribution - Reporting – daily and After-action report
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FIFA Women's World Cup Australia & New Zealand 2023™
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Brisbane, Queensland, Australia
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Fleet Workforce Coordinator
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Jun 2023 - Aug 2023
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Brisbane, Queensland, Australia
-Induction and Onboarding of LFS (Local FIFA Subsidiary) transport staff-Developed training materials for transport volunteers -Coordinated and presented training to approximately 50 transport volunteers and 100 volunteer drivers-Workforce Operations management for LFS staff and volunteers
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Transportation Management Services (TMS)
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Doha, Qatar
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Manager, Operations Centre: Tournament Bus Services - FIFA World Cup 2022
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Jun 2022 - Dec 2022
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Doha, Qatar
Pre Tournament- Develop the C4 and operational procedures for the Operations Centre for FIFA World Cup Tournament Bus Services (TBS) Operations. - Manage Access Control of Operations Centre- Assist with testing and readiness programme for TBS operations- Develop reporting templates and processes for tournament operations - Develop rosters for Core Team and BOC Management team. - Ensure BOC facility is operationally ready for FIFA World Cup TBS Operations. Tournament Operations- Manage the daily operations of the BOC and support for operational desks- Monitor C4 processes and compliance- Ensure end of day report is collated and signed off by Bronze Commander by designated time.- Ensure facility is maintained and facilitate resolution of any IT Comms or facility management issues.
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South Africa
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Government Administration
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700 & Above Employee
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Assistant Director: Planning and Coordination
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Oct 2018 - Jun 2022
- Facilitate planning and implementation of departmental service delivery improvements - Monitor implementation of service delivery improvement plan priority areas- Business Process Improvement/ Optimisation- Building and maintaining relationships with Stakeholders and fostering partnerships- Packaging information (e.g., reports, presentations, diagrams) • Key Projects o Service Delivery Improvement Plan for non-motorised transport in rural areas.o Research on Implementation of a Work from Home Programme o Mapping Standard Operating Procedures for Traffic Centres o Business Process Optimisation for Traffic Contravention System o Feasibility Study for driving simulators in Learner License Programme
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Assistant Director: Infrastructure Policies and Strategies
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Jan 2016 - Sep 2018
- Facilitate the development of provincial policies, strategies and programmes with regards to infrastructure delivery- Analyse infrastructure expenditure trends•Key Projects - Analysis of socioeconomic conditions in the local municipalities to align the projects of departments in the Province. - Development of the Western Cape Provincial Green Building Policy for the incorporation of green practices in the design, construction and demolition of Provincial buildings. - Development of an Events Management Policy for the Department of Transport and Public Works.- Research Concept Note on the Clustering of Social Facilities. - Social facility accessibility analysis studies- Development of an SOP for Policy Development in the Department of Transport and Public Works.
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Administrative Officer: Infrastructure Policies and Strategies
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Apr 2015 - Dec 2015
- Conduct basic research pertaining to infrastructure planning and delivery - Compile reports; analyse and make notes and/or recommendations on infrastructure related policies, strategies and plans- Policy Development- Coordinate meetings- Travel and accommodation arrangements
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Western Cape Department of Local Government
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Cape Town Area, South Africa
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Admin Clerk: Integrated Development Planning
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Jan 2012 - Apr 2015
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Cape Town Area, South Africa
Acting Assistant Director (13 November 2014 – 14 April 2015) • Assess the quality of municipal Integrated Development Plans (IDPs) • Monitor and report on annual municipal integrated development planning review and implementation• Provide integrated development planning support to individual municipalities• Project leader for IDP Indaba Agreements Monitoring and Evaluation - Information point for municipalities and sector departments for IDP Indaba agreements - User training on M&E system - System administration for M&E systemProject: IDP Assessments• Facilitate the drafting and publication of the IDP Assessment reportAdministration • Report on sub directorate expenditure and budget tracking • Procurement and liaising with service providers for tracking of goods and services• Coordinate meetings and events• Travel, transport and accommodation arrangements
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African Compass
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Cape Town Area, South Africa
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Event Services Consultant
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Feb 2009 - Jan 2014
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Cape Town Area, South Africa
Projects:- Cape Malay Choir and Minstrel Parade (December 2013) Bharooch Events and Styling Event compliance application Develop and implement event transport plan Stakeholder relations (City, traffic, police, disaster management) Manage bus staging area- The Whispers Concert (June 2013) Uncle Cal Entertainment Event compliance application and coordination Accreditation management and distribution- Meerdam Lifestyle Picnic (December 2012) CFP Promotions Develop Venue Operations plan (including parking plan) Stakeholder relations (City, traffic, police, disaster management)- Cape Town International Jazz Festival 2011 (ESP Afrika) Drafted Training Manual for Information Staff- Jazz on the Lawn Festival (Feb and Nov 2009, Dec 2011, Jan 2012, Dec 2013 ) - GSpot Lounge Assist in developing venue layout plan Developed workforce plan and reporting structure Assist in drafting overall venue operating plan Liaising with various stakeholders for integrated traffic and safety plans Event permissions and compliance Operational safety and compliance site manager.- Son Birthday Bash (March 2010) - Flex Africa Venue Operations Plan Venue layout design Workforce planning - Die Son Birthday Bash (May 2011) - THe Company Events Mangement Venue Operations Plan Venue layout design Event Applications and Compliance Workforce planning Liaising with various stakeholders for integrated traffic and safety plans.
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Administration Officer
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Oct 2010 - Sep 2011
Creating, implementing and driving all HR processes, policies and proceduresProving advice on all HR issuesDeveloping and implementing performance review processFacilitate induction and orientation programmeDrafting and updating Employee HandbookPlanning and coordinating teambuilding activitiesCompiling and submitting documentation for BEE verificationSubmitting WSPs and ATRs to SETASubmission of Workmen’s compensation forms and annual return of earningsRecording disciplinary proceduresUpdating employee databaseOpening and updating personnel filesManaging the diaries of DirectorsTravel and accommodation arrangementsMeeting and event coordinationMinute takingManaging Front Office/ReceptionInvoicingFiling, faxing, photocopies, binding documentsAssist with completing and compiling and submitting tender documentsSetting up EFT payments
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Games Transportation Systems Services
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South Africa
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Regional HR Manager (Event Transport) - FIFA World Cup 2010
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Aug 2008 - Jul 2010
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South Africa
Responsible for development and refinement of all project HR policies & proceduresAssist with development of job descriptionsAssist with development overall workforce plan for projectDevelopment of workforce scheduling systemsAssist with development and compilation of Workforce Induction ManualAssist with development of Training Manuals and training programmesResponsible for reporting planning progress to the Head of Human Resources & TrainingAssist with development and planning of venue transport plans for SA FIFA™ World Cup 2010Writing, editing and compiling planning documents and position papersBudgets and cost analysisRecruitment , selection and placement Assist in developing Performance Management Programme Assist in developing Exit Management ProgrammeAssist in developing Volunteer Management ProgrammeGrievance counselling General HR administration: maintaining databases, leave administration, updating personnel files Assessing and monitoring employee wellnessSuccessfully assisted with Landside Operations at Cape Town International AirportManaged the capacity for coaches and other vehicles within the Inner LaneControlled the flow of vehicles from the Holding and Staging areasManaged a team of 30 tempsCoordinated with operational role-players in other areas of CTIA.
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HR Assistant
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Oct 2007 - Jul 2008
Scheduling and conducting Interviews Coordination of training and training venuesRecruitment, selection and screening Compiling and issuing of Joiner/Induction and trainee packsUpdating and printing of training and induction manualsCompiling reports on trends in the company, specifically relating to HR Telephonic payroll queriesDatabase administrationAmend/update and issue employment contractsLiaising with Regional Managers and SBU managersCasual Wages(Excel)Payroll administration (Spectrum)Running weekly payroll (Spectrum)Leave administrationBanking/transfer of wagesAssist in other areas of business when needed.
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Education
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2017 - 2019UNISA
Bachelor of Commerce (BCom) Honours, Industrial and Organisational Psychology -
2015 - 2015Damelin
Skills Programme: Introduction to Project Management, Project Management -
1998 - 2001UNISA
Bachelor of Arts, Psychology, Sociology -
1992 - 1996Zonnebloem NEST
Grade 12
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