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Elton Hopkins
Information Technology Student at HopkinsITservices LLC
IT professional with customer service and technical support expertise.
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Location
Columbia, South Carolina Metropolitan...
Skills
- Customer Service
- Technical Support
- Troubleshooting
- Team Leadership
- Management
- Show all
Bio
Generated by
Topline AI
Elton Hopkins is a seasoned IT professional with 2+ years of experience in customer service, technical support, and team leadership. He holds a Bachelor's degree in Information Technology from Strayer University and has worked with various companies, including TD, HopkinsITservices LLC, and Self-employed. He has expertise in Microsoft Office, human resources, and telecommunications.
With a background in IT operations and experience in customer-facing roles, Elton has developed strong problem-solving skills and a passion for delivering excellent customer service.
As a self-employed individual, Elton has also honed his skills in technical support, repair, and troubleshooting for Apple products.
Currently, Elton works at HopkinsITservices LLC, providing IT support and services to clients in the Columbia, South Carolina area.
Experience
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HopkinsITservices LLC
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Columbia, South Carolina Metropolitan Area
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Information Technology Student
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Aug 2021 - Present
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Columbia, South Carolina Metropolitan Area
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TD
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Lexington, South Carolina
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Global IT Operations Analyst
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Jan 2019 - Jul 2022
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Lexington, South Carolina
internal support for data management
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iOS Technical Support and Repair
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Oct 2017 - May 2021
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Technical Support Specialist
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Jan 2012 - May 2021
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Applecare T2 I0S Advisor
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Jan 2017 - Oct 2017
Technical Support for Apple products
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teleNetwork
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Columbia, South Carolina Area
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Customer Support
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Feb 2016 - Jan 2017
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Columbia, South Carolina Area
Support small businesses with telecommunication needs
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MS Companies
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Columbia, South Carolina Area
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Team Lead
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Jun 2015 - Sep 2016
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Columbia, South Carolina Area
Inspect brake calipers for defects before shipment to American Axle
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Sykes Enterprises, Inc.
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Columbia, South Carolina Area
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Technical Support
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Nov 2014 - Jun 2015
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Columbia, South Carolina Area
Provided technical support to major gaming company
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US Army
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United States
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Combat Telecommunications Center Operator
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Sep 1983 - Jun 1986
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United States
Responsible for sending and receiving top secret, secret, and non classified messages
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Education
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2021 - 2024Strayer University
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2013 - 2015
Fortis College-Ravenna
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Computer and Information Technology”
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