Experience

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  AT&T

  • Austin, Texas Area

  • Premise technician

    • Oct 2015 - Present
    • Austin, Texas Area

    Excellent customer service background2 years of providing Technical support over the phone for customers to maintain continual and exemplary service to all AT&T customers. WIndows 7,8,and 10, Mac OS, Office 365 and Microsoft Word, Excel, Access and OutlookExperience troubleshooting home and business telecommunications networks2 years assessing orders and planning home and small business telecommunications network2 years installing and maintaining home telecommunications network2 years installing fiber optics, DSL cableVoIP, Ethernet, switchboards, modem and routers, WiFi extenders, CAT 5e cabling, Coax cabling, outside twisted pair cabling, and network interfacing terminals.2 Years troubleshooting Home Networks at customer’s premise

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  Austin City Realty

  • Austin, Texas Area

  • Realtor

    • Nov 2013 - Dec 2014
    • Austin, Texas Area

    Built and maintained relationships with local apartment and Real estate leasing offices.Communicated with clients to determine needs and guide clients in the choice of Apartments around the Central Austin Area.Established scheduled contact with previous clients to build a database of potential future clients..

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  U.S. Army

  • Ft. Hood, TX

  • Health Care Specialist

    • Sep 2004 - Jun 2009
    • Ft. Hood, TX

    Honorable Discharge from service June 15, 2009Two deployments to Operation Enduring Freedom, Baghdad, IraqAchieved the Rank of Sergeant (E-5)Supervised, trained, and mentored 4 soldiers in becoming a medic. Deployed with an Infantry company overseeing the medical needs of 35 soldiers unsupervised under the license of the Battalion Physician's Assistant.2007-2009 Battalion Medical Supply Sergeant: Oversaw the implementation of a multi-million dollar budget for the ordering, distribution, resupply and storage and tracking for medical supplies for 35 medics and 900+ soldiers.Maintained positive control under the Medical license of the Battalion Medical Officer of over 10,000 Schedule II-IV drugs to include morphine and other battlefield medications.