Experience

• 

  Viridian Nutrition

  • Daventry, England, United Kingdom

  • Finance Technician

    • Aug 2021 - Present
    • Daventry, England, United Kingdom

    My current role at Viridian requires a high level of accuracy, computer literacy skills & being extremely organised, this enables me to prioritise jobs though out the month and work independently. I have the ability to work under pressure due to month end In finance being very fast paced, dealing with bank reconciliations, staff discounts, payment runs, wages, credit control statements & invoicingSome daily tasks include -Preparing customer & purchase financial reportsCredit control dutiesPurchase ledger dutiesProcessing supplier payment runsBank Statement reconciliationsWages & Pension scheme administrationOther Ad hoc administrative & finance tasks

• 

  Roofing Megastore

  • Banbury, England, United Kingdom

  • Account Assistant

    • Jan 2020 - Sep 2021
    • Banbury, England, United Kingdom

    My role at roofing megastore was fast paced I undertook a variety of tasks within the accounts team. Some of which include: - Posting invoices to (PaperLess for sage 50 Accounts) - Updating the order book in Excel- Invoice dispute investigation - Dealing with emails regarding invoice disputes- Outstanding sage debtor reconciliation - Balancing statements - Order confirmation checks - Refund processing - Auctioning credit notes - Chargeback disputes

• 

  S4labour

  • Banbury, England, United Kingdom

  • Payroll Executive

    • Jan 2020 - Mar 2020
    • Banbury, England, United Kingdom

    External Support the PS4payroll Bureau Controller in delivering an end-to-end outsourced payroll bureau service for multiple customers, over numerous PAYE’s with varying pay frequencies and volumes. Building and maintaining customer relationships whilst protecting commercial and procedural requirements. Internal Utilising the S4labour, Bureau Management System (BMS), Star Payroll, pensionsync and PTX BACS systems, manage payroll processing for circa 100 sites on an ongoing basis.Responsibility for assigned accounts, delivering a professional customer focused service. Collation and import of Fixed and Variable data; namely Starters and Leaver information, employee data updates, rates, hours and other pay elements Management and calculation where necessary for AOE, Holiday Pay, SSP, SMP, SPP & ShPP etc. HMRC RTI submissions, customer report provision, ePayslip and other document uploadsLiaising with pension scheme providers to ensure all clients pension arrangements are in order, management of Auto Enrolment, Pension feeds and notices. Ensuring processing accuracy targets are maintained Completing or assisting with customer migration projects to tight deadlines

• 

  Billing Finance Ltd

  • Northamptonshire, England, United Kingdom

  • Credit Controller

    • Aug 2019 - Jan 2020
    • Northamptonshire, England, United Kingdom

    - Managing a queue system of allocated accounts- Scheduling call backs to customers- Contacting customers with accounts in arrears via telephone, email, and letter to determine their situation, primarily focused on obtaining payment or arranging a payment plan in keeping with company policies and customers affordability - Writing letters and emails proactively and in response to customers & external agencies- Preparing files for vehicle repossession and/or legal action- Responding to customer letters and email queries- Liaising with debt management agencies- Taking manual payments over the telephone- Taking inbound calls from customers regarding their agreement - Liaising with other departments where necessary in order to effectively manage situations - Reviewing customer credit files - Using trace systems to locate customers

• 

  LaserPerformance LLC

  • Long Buckby, England, United Kingdom

  • Customer Service Specialist

    • Apr 2018 - Jul 2019
    • Long Buckby, England, United Kingdom

    All aspects of Customer ServiceInvolvement of international warranty process working with colleagues in the US and communicating with vendorsCommunication by phone and email with customers world wideFace to face communication Creating new sales orders via NetSuite (Oracle system)Use of Amazon portal to create bookings for shipmentsComplaints managementInvolvement in figures and trade meetings, discussing targets, strategies, budgeting and suppliesCreating customer information cards entering all relevant informationTaking payments via SageMonitoring online customer service portalsPlanning and organisation marketing strategiesAttending international showsResponsible for supplying promotional products (events)Maintaining customer relationships (B2B & B2C)