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Ellen Mak profile image

Ellen Mak

Sr. Compliance Analyst at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">John Hancock</span>
Intro Book
Compliance expert with leadership and customer service skills.
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Location
Milton, Massachusetts, United States, US
Languages
  • English -
Skills
  • Customer Service
  • Financial Services
  • Leadership
  • Strategic Planning
  • Marketing
  • Show all
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Bio

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Ellen Mak is a seasoned compliance professional with a Master's degree in Administrative Studies and a Bachelor's degree in Computer Information Systems. She has extensive experience in customer service, financial services, and leadership, with a strong background in insurance and employee benefits. Ellen has worked as a Sr. Compliance Analyst at John Hancock, an Office Administrator at Realogy, and a Compliance Analyst/Regulatory Specialist at New York Life Insurance Company.

Credentials

  • Delivery Tips for Speaking in Public
    LinkedIn
    Sep, 2019
    - May, 2026
  • Pivot: The Only Move That Matters Is Your Next One (Blinkist Summary)
    LinkedIn
    May, 2019
    - May, 2026
  • CEBS - III and IV
    -

Experience

  • John Hancock
    • Sr. Compliance Analyst
  • John Hancock
    • Boston, Massachusetts, United States
    • Sr. Compliance Analyst
      • Feb 2022 - Present
      • Boston, Massachusetts, United States
  • Realogy
    • Milton, MA
    • Office Administrator
      • Feb 2016 - Dec 2023
      • Milton, MA

      Managing administration of real estate office including supporting Manager, coaching agents and staff with real estate process listings, sales and closings.

  • New York Life Insurance Company
    • Westwood, MA
    • Compliance Analyst/Regulatory Specialist - Consultant
      • 2002 - 2015
      • Westwood, MA

      Performed various IRS and DOL 401(k)/(m) compliance testing for NYLIM retirement plan customers. Processed return of assets for plan limit and testing failures. Prepared Form 5500 filings.

Education

  • 1995 - 1999
    Boston University - Metropolitan College
  • 1981 - 1985
    Bentley University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Financial Services”

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