Experience

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  Access Holdings

  • United States
  • Venture Capital and Private Equity Principals
  • 1 - 100 Employee

  • Senior Business Development Analyst

    • Jan 2022 - Present

  • Business Development Analyst

    • Apr 2021 - Jan 2022

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  J.McLaughlin

  • Ruxton, MD

  • Sales Associate

    • Jun 2017 - Present
    • Ruxton, MD

    • Help customers in determining what best fits their needs by ensuring the highest level of customer service, actions resulted in several $1000+ sales• Transfer inventory from corporate and 100+ stores for customer orders, as well as complete ecommerce orders• Effectively process new stock and merchandise inventory based on guidelines• Demonstrate accountability, reliability, and professionalism while communicating with customers, peers, stores and corporate

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  CVP (Customer Value Partners)

  • United States
  • Business Consulting and Services
  • 400 - 500 Employee

  • Senior Associate, Program Lead

    • Oct 2019 - Mar 2021

    - Promoted to Project Lead for Medicare Spending Per Beneficiary (MSPB) program after displaying knowledge of CMS Hospital Quality Reporting programs and HCQAR internal processes - Ensure timely completion and delivery of all Deliverables to the Customer- Review business requirements to ensure Customer needs and expectations are met - Assist Program and Project Task Manager with creating and updating the project schedule to identify deadlines, risks, dependencies, and resource utilization to ensure tasks and/or communications are prioritized effectively- Facilitate problem-solving activities to achieve desired outcomes- Ensure quality assurance processes are followed- Communicate with external and internal stakeholders

  • Associate, Functional Analyst

    • Sep 2018 - Oct 2019

    - Develop and perform quality assurance of Hospital Specific Reports (HSRs) - organized the quality assurance review of over 12,000 hospital-specific reports for the IQR HC program, which were delivered on time with zero defects- Identify and resolve defects to ensure the highest quality deliverable - Implemented and documented several quality improvement checks for the production of Hospital-Specific Reports- Execute 508 Compliance on deliverables (PDF, Excel, Word) according to CMS and HIPPA guidelines- Assist managing tasks and impacts to project schedule to ensure deadlines are met- Submit final deliverables on time- Provide Claims-Based Measure data support to Customers in a timely manner by managing a provider-facing tier-2 helpdesk - Support process improvement of internal business and project management processes by producing and maintaining role and program specific SOPs- Write and review user stories and business requirements for software need within CMS HQR program- Participate in UAT data testing

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  William & Mary

  • Williamsburg, Virginia

  • Tribe Club Intern

    • Jan 2016 - May 2018
    • Williamsburg, Virginia

    • Assist the Athletic development team with fundraising events, marketing and promotion, and business management• Encourage donor participation through fundraising events planned with the Special Events Department, such actions resulted in an auction raising $350,000• Help to plan and run fundraising efforts such as Ten for the Tribe and the 50/50 Raffle• Organize, prepare, and administer donor databases (Advance) for fundraising and record-keeping purposes

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  Gamma Phi Beta International Sorority

  • Williamsburg, VA

  • Financial Vice President

    • Jan 2017 - Dec 2017
    • Williamsburg, VA

    • Collaborate with members, the executive board, and advisors to closely manage the chapter’s finances• Prepare and manage chapter billing and spending on Billhighway• Create and monitor an $80,000+ budget• Submit all required forms (IRS 990) and payments on time• Selected to attend Gamma Phi Beta's Real Leadership Conference in Atlanta, GA

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  Green Spring Valley Hunt Club

  • Owings Mills, Maryland

  • Golf Shop Assistant, Outside Operations Customer Service Manager

    • May 2014 - Aug 2016
    • Owings Mills, Maryland

    Golf Pro Shop Assistant• Organized and controlled day-to-day play and tournament operations efficiently and effectively• Sold and designed layout of golf shop apparel and merchandise Outside Operations Customer Service • Collaborated closely with other staff to provide outstanding hospitality to members and guests of the club• Supervised and trained approximately five golf staff employees• Promoted to Golf Shop Assistant due to outstanding customer service interactions and knowledge of the golfing industry