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Ellainey Jacinto A seasoned banking professional with a strong background in retail and commercial banking, Ellainey excels in customer service, data entry, and office administration. Her extensive experience spans over a decade, with notable stints at Psquare Design Ladies Garments Trading LLC, Ducon Industries FZCO, RAKBANK, and Asia United Bank. Throughout her career, Ellainey has demonstrated exceptional skills in managing multiple tasks, liaising with senior administration, and providing administrative support to marketing teams. Her achievements include achieving sales targets, processing credit card and loan applications, and presenting system products to customers. Ellainey holds a Bachelor of Science degree in Computer Science from AMA University, a testament to her academic prowess. With expertise in banking, customer service, and data entry, Ellainey is well-equipped to drive success in various roles.

Experience

    • Reception Administration
      • Sep 2021 - Jun 2023
      • Dubai, United Arab Emirates

      • Answer and direct phone calls and act as the point of contact• Organize travel arrangements, schedule appointments, keep track of license renewal of the company• Prepare and distribute emails, correspondence and forms and organize filing of documents• Assist in the preparation of regularly scheduled reports • Liaise with executive and senior administration manager in handling requests and sales queries.

  • Ducon Industries FZCO
    • Dubai, United Arab Emirates
    • Senior Marketing Admin
      • Aug 2018 - Sep 2021
      • Dubai, United Arab Emirates

      * Preparing daily marketing reports, assigning of task to co-employee and maintains filing of important documents and approvals of the department.* Managed Online Portal Live Chat for product inquiries and monitors incoming and outgoing email.* Managed Marketing purchases, direct vendor relations, generate and maintain equipment and supply tracking records.* Played a vital role in providing administrative support to the Marketing Head and other inter departmental request.

  • RAKBANK
    • Dubai, United Arab Emirates
    • Relationship Officer
      • Dec 2016 - Aug 2018
      • Dubai, United Arab Emirates

      * Achieved sales target of credit card and personal loan products.* Ensure all credit card and loan applications are processed in a timely manner.

  • Asia United Bank
    • Philippines
    • Field Sales Officer
      • Dec 2013 - Oct 2016
      • Philippines

      * Responsible for marketing new depositors and cross - selling other products and services of the bank.* Provided system product presentation such as payroll system, postdated warehousing, and POS to market customer.

Education

  • 1997 - 2001
    AMA University
    Bachelor of Science - BS, Computer Science

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