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Experience

    • South Africa
    • Financial Services
    • 400 - 500 Employee
    • Business Support Manager
      • May 2010 - Present

    • Manager Sales Intelligence Centre
      • Apr 2010 - Present

      Currently managing operational sales, brand management, divisional communication, marketing, web services MI reports for sales and all other ad hoc projects related or impacting sales in MFC.

    • Financial Services
    • 700 & Above Employee
    • Manager Sales Intelligence
      • 2001 - Present

      Managing Marketing, Communication, Change Management, Operational HR/L&D areas for Sales Team, MIS requirements, Web development projects, Operational/Strategic Sales initiative management

    • Manager Sales Intelligence
      • 2001 - Apr 2001

    • Head of Sales
      • Nov 2008 - Nov 2010

      Managing a sales team of 4 area sales managers and 26 marketersPortfolio consists of 634 dealers, R450 mil a month turnoverAll aspects of strategic and operation marketing, sales, customer service and relationship management both to dealers and end user clientsRetention unit of 1 manager & 5 internal marketers also forming part of my portfolio

    • Head of Sales Meadowdale
      • Mar 2009 - Mar 2010

      Managing a sales force of 30 staff within the Gauteng area and producing a monthly production target R480m. Managing dealer relationships with 400 dealers, client complaints/service, people management and the implementation of strategic sales initiatives ensuring bottom-line success for the company

    • Performance Management Consultant - Group HR
      • Sep 1993 - Jul 1996

      Managed performance appraisal process for whole of Std Bank (30 000 employees) nationally and internationallyTrained management and staff on principles of performance managementIntroduced 360 Degree performance reviews into Std BankHad to manage the printing, dispatching of performance appraisal forms and the receiving & data capturing of completed formsPrepared performance appraisal score distribution graphs for all Divisional Exco'sAssisted Group HR with preparations for Union negotiations on increases

    • Home Loans Trainer
      • Dec 1991 - Aug 1994

      Did national training to all home loans offices and Std Bank Branch staff dealing with home loan applications (hard skills training & computer based training)Also worked as relief home loans officer in branches where the permanent home loans officer was on leave

Education

  • 1988 - 1995
    University of Johannesburg
    BA Hons HRD, Human Resources Development, Education

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Industry Focus. “Financial Services”

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