Experience

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  The Prince's Trust

  • London, United Kingdom

  • Personal Assistant to King George VII

    • Jan 1964 - Present
    • London, United Kingdom

    I assist His Royal Highness King George VII with special projects to do with The Prince's Trust, and with our family, which includes The Windsors of the United Kingdom, among whom, of course including the King, are me, Her Royal Highness Queen Mary, Mary Wales Windsor, His Royal Highness Prin...

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  Annie Jong Design

  • San Francisco Bay Area

  • Senior Design Engineer

    • Apr 2007 - Mar 2011
    • San Francisco Bay Area

    Troubleshooted, with the help of HP Technical Support, a PC's non-functioning USB 2.0 ports for a local retailer. Their HP PC needed a new motherboard, which was covered under the on-site support contract that the client bought with my assistance, ending up with a very large cost savings for ...

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  Urban Land Services of California

  • Resident Apartment Manager

    • Apr 2003 - Apr 2007

    As live-in apartment manager, listed apartments on Internet craigslist website and rented four Victorian-era flats, a 42 unit apartment building, and a 50 car indoor commercial parking garage in San Francisco's Japantown. Performed background and credit checks on potential apartment residents...

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  University of Phoenix

  • Graduate MBA and Undergraduate Online Teaching Assistant

    • Jan 2004 - Mar 2007

    Graded indergraduate and graduate business papers and projects for decision making, marketing, corporate strategy, and Microsoft Office (Word, Excel, PowerPoint, and Microsoft Access) classes for online degree instruction courses.Kept student grades and assignments on online university websites. ...

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  Epicentric, Inc.

  • Senior Database Administrator

    • Dec 2000 - Feb 2001

    As the Oracle Database Administrator, installed, monitored, and maintained all Oracle databases, including all development, testing, and production databases.Deployed all databases for company into production using table modification,DDL, and field size changes.Designed and developed Oracle proce...

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  Outcome, Inc.

  • Database Engineer

    • May 2000 - Dec 2000

    Created, maintained, and provided technical support for an Oracle-based financial aggregation database application under development written in 'C++' on Solaris.Designed and developed the database for a financial data aggregation application using Oracle stored procedures, packages, and t...

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  ISL Consulting

  • Database Engineer

    • Jun 1999 - Apr 2000

    Designed and developed the database for a software trial download website for BEA Systems using Oracle PL/SQL stored procedures, Oracle SQL*Loader, Java JDBC, BEA WebLogic, and Perl on the Windows and Sun operating systems.Trained BEA Systems (now part of Oracle) staff onsite in San Jose on the m...

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  Pacific Gas and Electric Company

  • San Francisco, California

  • Consultant

    • Jan 1998 - Jan 1999
    • San Francisco, California

    Designed, developed, maintained, and provided technical support for Oracle databases used for storing and reporting gas energy usage information for PG&E's corporate clients on the Windows operating system. Used 'C' to develop new applications to reformat data, and, Oracle SQLplus...

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  McKesson Health Solutions

  • Senior Programmer Analyst

    • Nov 1997 - Jan 1998

    Designed an Oracle PL/SQL -based medical supply, equipment, and pharmaceutical procurement database on HP-UX on the HP 9000.

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  Clarify, Inc.

  • Consulting Database Engineer

    • Apr 1997 - Jan 1998

    Researched and developed prototype SQL and Oracle 'C' OCI and PROC code for new features in Clarify CRM software on the Windows Operating System. Ported Oracle 'C' and PL/SQL code to Microsoft SQL Server and Sybase Transact SQL and DB-lib. Wrote test suites for POMS (Persistent O...

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  T (formerly Pacific Bell)

  • Consultant

    • May 1996 - Feb 1997

    Analyzed data flow in Oracle-based telephone billing system developed using shell scripts on Solaris.

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  Sybase

  • Consultant

    • Feb 1996 - May 1996

    Performed requirements gathering for modifications to the Sybase database for escalated customer service cases.Acted as technical representative between the Escalation Department and an in-house team at Sybase implementing Clarify CRM for Sybase customer service.

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  Citibank

  • Senior Programmer Analyst

    • Apr 1995 - Jan 1996

    Designed and developed Configurator, an Oracle-based system which monitors and installs software on Citibank's automated teller machines (ATMs) in 'C++' on Solaris.Designed and developed a Solaris shell script to build and install the Configuration product using the CCC/Harvest config...

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  intouch group, inc.

  • Database Engineer

    • May 1994 - Apr 1995

    Developed Business Intelligence (BI) Reports in SQL on Oracle and the Apple Macintosh showing album sales vs. music kiosk usage in record stores such as Tower Records.Oracle database administrator/technical support for music staff using our music sampling software written for Apple Macintosh comp...

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  KPMG CT

  • Consultant

    • Jul 1993 - Oct 1993

    Developed the Oracle data manager for SLEUTH, a real-time object-oriented telephone calling card fraud detection system for Pacific Bell (now AT&T) in Oracle PROC, 'C++' and PL/SQL on Sun Solaris.

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  Aspect Development

  • Los Altos, California

  • Database Engineer

    • Oct 1992 - Apr 1993
    • Los Altos, California

    Designed and developed an object-oriented database using the Oracle RDBMS for circuit board design for Ericsson Telecom of Sweden.Documented database above using database E/R diagrams, and created the database using Oracle SQL DDL scripts.Demonstrated Oracle PL/SQL database creation software to v...

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  PwC

  • Chicago, Illinois

  • Tax Technology Group, Associate

    • Sep 1990 - Apr 1993
    • Chicago, Illinois

    Developed software to correct tax databases for Fortune 500 firms in 'C' and the DB/Raima networked database on Microsoft Windows. The billable time to write the software code was charged to the client at a rate in excess of $130/hour.Developed software in the 'C' programming lang...

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  Island Graphics, Inc.

  • San Rafael, California

  • Database Engineer

    • Jun 1992 - Sep 1992
    • San Rafael, California

    Developed sales reports and product order forms for Island Graphics software products using Informix 4GL on SunOS.

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  Bank One

  • (formerly First National Bank of Chicago) Programmer Analyst

    • Mar 1990 - Aug 1990

    Using a Lotus 1-2-3 'C' API, developed a spreadsheet which flagged NPA (non-performing assets) bank loans to hospitals in the healthcare industry.A member of the team which participated in the first Windows 3.1 and Borland C++ rollouts on behalf of the Bank.

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  University of Illinois at Urbana-Champaign

  • Urbana, Ilinois

  • Visiting Assistant Specialist in Automated Education

    • 1979 - 1990
    • Urbana, Ilinois

    Computer-based Education Research Laboratory,College of EngineeringCyber 174/175 Networked Operating SystemPLATO IV, V, TUTOR and Micro TUTOR CBT WorkstationsCobranded with a grant from TDK Corporation for my software engineering services to develop a Japanese and Chinese language Computer-based ...