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Elizabeth Mumba

Supervisor at Century Loans Limited
Intro Book
Elizabeth Mumba, a seasoned finance professional with 2 years of experience in banking and 10 years in client service, holds a Bachelor's degree in Business Administration in Human Resource Management and a Diploma in Human Resource Management, with expertise in loans, sales, credit analysis, and customer service.
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Location
Lusaka, Lusaka Province, Zambia, ZM
Languages
  • Ngoni -
  • Bemba -
  • Zulu -
Skills
  • Loans
  • Sales
  • Credit Analysis
  • Customer Service
  • Mortgage Lending
  • Show all
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Bio

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Experience

  • Century Loans Limited
    • Lusaka, Lusaka Province, Zambia
    • Supervisor
      • Mar 2022 - Present
      • Lusaka, Lusaka Province, Zambia

      • Banking takings (Deposits-Accuracy in figures) • Ability to count lots of cash of different notes• Cash sales book balancing• Maintain cash float and reconciliation• Meeting existing and prospective clients• Providing full information and guidance on all products to clients• Managing clients’ accounts• Update and upload client information on various databases and Loan Management systems and credit Reference Bureau (CRB)• Carry out due diligence on clients• Produce legal documents for clients• Assist in credit department(debit collection)• Maintain a duty of care and organisation of all company and client related documents• Provide training for new employees• Produce client reports• Produce company reports Daily, weekly and monthly reports• Maintain Day to day running of the branch

  • Frontier Finance ltd
    • Client Service Executive
      • Jan 2014 - Present

    • Client Service Executive
      • Jan 2014 - Feb 2022

      -meeting existing and prospective clients*providing full information and guidance on all products to clients*manage clients accounts*update client information on various database and system*carry out due diligence on clients*produce legal documents for clients*assist in the credit department where required *maintain a duty of care and organization of all company and client related documents*provide training for new employees*produce clients reports*produce company reports

  • Madison Finance
    • Zambia
    • Financial Services
    • 100 - 200 Employee
    • SALES REPRESENTATIVE/LOANS OFFICER
      • May 2012 - Jan 2014

      SELF MOTIVATED,ABLE TO WORK UNDER OR NO SUPERVISION, HARDWORKING AND WORK WELL UNDER PRESSURE .

    • SALES REPRESENTATIVE/LOANS OFFICER
      • 2012 - Jan 2014

      *selling and marketing financial products*assessing individual clients*assessing SME clients(Group products)*loan processing*loading deals on T24 and FINNONE*processing refunds for clients*attending to clients queries

Education

  • 2018 - 2022
    Chalimbana University
    Bachelor's degree, Business Administration in Human Resource Management
  • 2006 - 2007
    University of Zambia and Chipata Day Secondary School.
    Diploma, Human Resources Management/Personnel Administration, General
  • Chipata Day Secondary School

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