Experience

• 

  Starling Physicians

  • Rocky Hill, Connecticut

  • Senior Applications Analyst & Physician Educator; Regulatory Coordinator for MIPS PI and PCMH

    • Oct 2013 - Present
    • Rocky Hill, Connecticut

    Performs design, development and support functions as part of the EHR Project Team. Works in clinical settings with providers/management directly to identify current work state and future work states. Independently reviews development requests and perform EHR application build tasks to meet user/provider needs. Assists in development of other software application tools to use and develop the use of clinical information stored within the EHR. Provides end-user and provider training on a regular basis. Responsible for routinely covering the EHR help desk and providing EHR Team on-call coverage.Provides training and follow up to physicians regarding government regulatory programs such as MIPS/MACRA and NCQA/PCMH. Analyses weekly provider performance reports to provide the organization and physicians feedback and instructions to improve clinician performance.

• 

  Color Street

  • Independent Stylist

    • Nov 2020 - Present

• 

  Origin Healthcare Solution

  • United States
  • Information Technology & Services
  • 1 - 100 Employee

  • Manager, Training Department

    • Mar 2010 - Oct 2013

    Responsible for managing the training department associates on all Origin Suite applications. This includes client interaction, classroom facilitation, go-live client support, troubleshooting potential issues, project management, writing training materials, and working with various resources internal and external to the training department to resolve client issues. Training manager is also responsible for developing new and existing trainers, identifying areas of weakness and strength and providing development to strengthen those skills. Training manager acts as a senior resource to the organization and clients alike being a knowledge source and providing development to all departments. Provides technical support to external clients. Identifies, researches and resolves technical and application problems.

  • Team Leader, Training Department

    • Feb 2009 - Mar 2010

    Responsible for leading the training department associates on the Origin Suite applications. This includes client interaction, classroom facilitation, go-live client support, troubleshooting potential issues, project management, writing training materials, and working with various resources internal and external to the training department to resolve client issues. Provides technical support to external clients. Identifies, researches and resolves technical and application problems.

• 

  Ssimed Corporation

  • Software & Performance Specialist, Training Department

    • Jul 2007 - Feb 2009

    Responsible for training clients in the use of all SSIMED products, including Practice Manager, Appointment Scheduler, SSIMED Reporter, Data Diver, and EMRge. Training responsibilities include client interaction, classroom facilitation, go-live client support, troubleshooting potential issues, project management, writing training materials, and working with the Support department to resolve other client issues.

  • System Support Analyst, Support Department

    • Feb 2006 - Jul 2007

• 

  Williams-Sonoma, Inc.

  • South Windsor, CT

  • Cash Wrap Supervisor

    • Oct 2004 - Apr 2006
    • South Windsor, CT