Bio
Credentials
-
Lean Six Sigma Yellow Belt (ICYB)
Wyndham Hotels & ResortsSep, 2012- May, 2026
Experience
-
-
Manager, Operations
-
-
-
United States
-
Events Services
-
300 - 400 Employee
-
Senior Event Manager
-
Aug 2022 - Oct 2023
-
-
Experience Designer
-
Mar 2022 - Aug 2022
-
-
On-Site Event Staff
-
Dec 2018 - Apr 2022
● On-site registration staffing, transportation lead, room monitor, setup and strike staff member● Continuously provide exemplary guest service with a customer first mindset while upholding responsibilities of the client● Multi-task in a fast paced environment with changing daily goals and challenges requiring thinking outside the box
-
Southern Creative Group
-
Rome, GA
-
Owner
-
Jul 2017 - Dec 2022
-
Rome, GA
Creating a fully immersive experience through digital marketing, logistics planning and creative execution with Southern Creative Group. From concept to conclusion, details management, event design and planning is our soul. We work with our clients to create events that inspire, innovate and cultivate for years to come.Specializing in:- Contract Negotiations- Branding and Design development and execution- Registration and Manifest Management- Budget development and management- ROI Reporting- Event related communications- Brand marketing in regards to the goals of the event- Story and program execution- Goal Setting- BEO management- Disney-level service and culture
-
NeoMed, Inc.
-
Woodstock, GA
-
Contract Manager
-
Sep 2015 - Dec 2017
-
Woodstock, GA
● Oversee team of sales administrators responsible for global contracts and sales forecasting within 96% accuracy● Advise VP of Sales and VP of Business Development on prior sales, sales growth opportunities, pricing coordination, supply chain communication, Salesforce administration and ad-hoc requests from various levels of the sales organization● Negotiate national contracts on the basis of pricing, product development timelines, production timelines and sales team feedback. Continued focus on client's brand capabilities and strategy while designing marketing strategy for national contracts, group purchasing organizations, and regional independent distribution networks. ● Analyze daily and weekly reports created by sales admins and reporting coordinator; use reported metrics to forecast product demand and influence purchasing decisions, both short and long term, for three domestic + one international warehouse
-
Chart Industries, Inc.
-
Ball Ground, GA
-
Event Marketing Manager
-
Nov 2014 - Sep 2015
-
Ball Ground, GA
● Build engaging relationships with distributors as well as small end users of cryogenic vessels and systems● Analyze current market trends and create reporting for executive review and approval of event based budgets including annual sales kick-off meeting, top sales incentive trips, vendor meetings, trade show appearances and new product marketing events● Create and manage operations project plan for CO2/Nitrogen Generator global rollout for Craft Breweries across the globe● Plan event participation including trade shows, team travel, booth setup and material ordering and management● Partner and plan events with potential venues for hosting product knowledge seminars and demonstrations
-
Kaleidoscope Adventures
-
Orlando, Florida, United States
-
Marketing Operations Manager
-
Aug 2013 - Sep 2014
-
Orlando, Florida, United States
● Plan, manage + execute multi-day travel timelines in domestic US destinations for 45 groups (up to 5,000 guests) per year● Secure vendors, manage registrations + timelines, negotiate room blocks + travel including air and rail for participants● Create + manage budgets, payments, timelines, staffing, as well as additional events including speaker dinners, breakout sessions, group learning opportunities and VIP events within tours● Participate and coordinate FAM trips for teachers and education staff to experience potential sales itineraries internationally
-
Wyndham Destinations
-
Orlando, Florida Area
-
Analyst
-
Jun 2012 - Aug 2013
-
Orlando, Florida Area
● Ongoing analysis of product pricing, unit sales and reservation pickup for resort sites across North America● Weekly and monthly review of financial budgets and trends to maintain an understanding of market and industry● Influence marketing event promotion + sales opportunities for ongoing consultation to site operations● Use proven data to determine processes for operations to increase repeat customers and ownership sales● Lead timeline and requirements of testing across US sites for up-sell opportunities after initial product sale
-
-
Workforce Management Analyst
-
Jan 2011 - Jun 2012
•Validate and analyze over five thousand labor demand inputs for new SAS based planning system•Communicate to project leaders and company executives regarding cost and performance related impacts of new system features•Create spreadsheets and tools for continuous team training and communication to implement system changes•Partner with teams to solve problems, analyze options and create new processes around daily job responsibilities of the Workforce Management Workload team- Determine ways to integrate new system with daily operations of multiple lines of business including users in the field as well as cast members within workload team
-
-
Event Manager
-
Aug 2005 - Dec 2010
● Responsible for logistical management of on-site operations for large scale events such as Epcot’s Food and WineFestival; Epcot’s Festival of the Arts; Epcot’s 30th Anniversary; Disney’s Hollywood Studios Super Soap Weekends; StarWars Weekends; RunDisney Events; ABC television show tapings; celebrity vacations and VIP visits● Serve as the primary contact for specific clients with event budgets up to $500K from pre-planning to event recap● Communicate with vendor teams across the property in regards to run of show, contract requirements and pop-up changes● Manage more than 300 staff members including scheduling, costuming, reprimanding, career growth conversations, retention and recruitment
-
Queen of Kings, LLC
-
Southeastern United States
-
Marketing Event Coordinator
-
May 2004 - Mar 2008
-
Southeastern United States
Promoted and marketed services and products of Verizon Wireless during the sponsorship of the Queen of Kings Professional Fishing teamOperational and logistical management of events and promotional appearances at retail locations throughout the Southern RegionFacilitated contractual negotiations between Queen of Kings, LLC and Verizon Wireless regional managementResearched and implemented best practices in meeting and event management ensuring a quality event experience while leveraging efficiencies
-
-
President/CEO
-
Jun 2002 - Feb 2007
Created business plans, implemented start-up procedures, built customer base, designed marketing strategy, and managed short and long-term financialsConstructed training courses and tools to ensure complete product knowledge for both employees and customers Presented business ideas and strategies to potential clients via seminarsLeveraged business partnerships to successfully negotiate contracts with manufacturersDeveloped policies and procedures for daily operationsManaged logistical operation of production, assembly and shipment of products
-
Education
-
2003 - 2007Georgia College & State University
Bachelor's degree, Business Administration, Management and Operations -
2011 -Pennsylvania State Unversity
Master of Business Administration (M.B.A.), Human Resources and Employee Relations
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Events Services”
Looking to Create a Custom Project?Get StartedNeed a custom project? We'll create a solution designed specifically for your project.
References
Community
You need to have a working account to view this content. Click here to join now -