Bio
Experience
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Data Control Agent
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Nov 2020 - Present
Work from Home Position with Wipro. Data Entry
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Tier 1 IT Advisor
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Jul 2020 - Oct 2020
Mobile device troubleshooting by phone
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Member Service Representative
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Mar 2020 - Jun 2020
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Customer Service Representative
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Jan 2019 - Feb 2020
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Contact Center Agent
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Jun 2018 - Jan 2019
Temp assigned to Publix
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Patient Care Coordinator
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Feb 2018 - May 2018
Temp at Alliance RX
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Vinali Staffing
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Lakeland, Florida
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Patient Services Represenative
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Jul 2017 - Nov 2017
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Lakeland, Florida
Temp position at Eagle PharmacyOutbound an inbound callsFollowed up on leads to enroll patients in pharmacy program
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Fiserv EFT
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Hickory, North Carolina, United States
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Customer Service Representative
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Apr 2016 - Apr 2017
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Hickory, North Carolina, United States
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Racing Adventure
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Hickory, NC
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Phone Sales/Customer Service
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Apr 2014 - Dec 2015
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Hickory, NC
Answered incoming calls regarding events and packages. Outgoing calls to cancel or reschedule. Filing, light clerical work
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Customer Service Representative
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Sep 2008 - Jan 2009
Answered incoming calls regarding products and services
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Utilization Review Coordinator
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2003 - 2005
Reviewed orders for all correct information. Called and verified insurance coverage. Worked with referring doctors offices, insurance companies and patients to get correct and payable information for upcoming procedures.
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Posted Insurance payments
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1991 - 1995
Posting insurance payments, adjustments and personal payments to patient accounts
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Education
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2012 - 2014Catawba Valley Community College
Not Recieved, Accounting -
1983 - 1983Florida College of Medical & Dental Assistants
Diploma, Medical Assistant
Suggested Services
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Industry Focus. “Accounting”
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References
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