Bio
Experience
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Inizio Evoke
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Boston, Massachusetts, United States
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SVP, Client Operations
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Jan 2020 - Present
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Boston, Massachusetts, United States
Leader of the project management department here at Inizio Evoke. Oversite across multiple books of business while day to day managing my team, oversite of revenue/financials, making sure the work is moving, people are busy (but not drowning) and ensuring everyone is working together as a team.
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Evoke Mind+Matter
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United States
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Director of Client Operations, US
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Jul 2022 - Oct 2022
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United States
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Senior Program Manager
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Apr 2021 - Jul 2022
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Program Manager
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Jan 2020 - Mar 2021
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United States
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Advertising Services
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1 - 100 Employee
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Director of Creative Services
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Feb 2017 - Jan 2020
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Creative Services Manager
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Jul 2015 - Jan 2020
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Feinstein Kean Healthcare
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Cambridge,MA
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Creative Operations Manager
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Nov 2013 - Jul 2015
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Cambridge,MA
•The Creative Operations Manager is essential in maintaining and operating the internal Creative Services department in an organized and prioritized fashion. The position requires many functions including project management, production management, resource management, quality assurance, and overa...
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Wallwork Curry McKenna
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Charlestown,MA
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Freelance Project Manager
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Jul 2013 - Nov 2013
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Charlestown,MA
Freelance Project Manager:Manages all projects from inception through execution, across all projects to ensure that all projects are being done by the appropriate person per the schedule.•Create and enforce list of deadline-driven project milestones and deliverables across all media channels (bro...
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Arnold Worldwide
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Boston,MA
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Marketing Operations Director
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Dec 2011 - Apr 2013
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Boston,MA
Marketing Operations Director-Carnival Cruise Lines, Volvo, New Balance and American Eagle OutfittersAir Traffic ControllerMarketing Operations Director oversees project status, resource allocation and project-based financial tracking across a cluster of accounts. Responsible for the initial iden...
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United States
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Advertising Services
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400 - 500 Employee
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Senior Project Manager
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2007 - 2011
• Actively managed Carnival Cruise Lines, Volvo (North America and Global), New Balance, Pearle Vision and McDonalds, working across all channels and various job types. • Developed and continually manages project timelines.• Worked closely with production partners to ensure process is followed and relevant team members are engaged in a timely and cost efficient manner.• Created a scope forecast, updated on a 6-12 month basis or as the clients needs’ change. Responsible for understanding the client contract in terms of billing parameters and scope. Monitored the scope, addressing situations in which items or projects fail to come to fruition or exceed anticipated workload • Oversaw workload of Project Managers on same account to ensure work is appropriately distributed. • Assisted in the training of agency process and encouraged project managers and associate project managers to be an advocate for those processes.• Proactively identifies and develops solutions for account specific process issues• Facilitate team & status meetings effectively – must regularly hold status meetings with project team• Resolves and/or escalates project issues in a timely fashion• Understands how to communicate difficult/sensitive information tactfully• Identifies opportunities for improvement and makes constructive suggestions for change • Motivates team to work together in the most efficient manner • Integral team member on several successful new business pitches
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Traffic Manager
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2005 - 2007
• Print Traffic Manager for Mobile ESPN, Acushnet, Radioshack, Tyson Chicken, Timberland and Volvo (North America and Global).• Maintained complete routing files for all projects • Generated and disseminates status reports • Tracked and updated reports with any pertinent info about client projects (This includes any attendant financial information) • Made sure schedules are adhered to • Managed ongoing flow of work in and out of studio • Complied with quality standards for the team as set forth by department head • Worked with Studio, Art Buyers, Creative Directors, Account Management and production to generate the schedule for overall project completion and updates as needed, notifying all appropriate parties • Updated schedules/estimates as needed • Routed mechanicals/proofs to team members to review • Released mechanicals to Production • Prepared and coordinated production of any materials (boards, comps, presentations, etc) for internal/external client meetings
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Direct Mail Production Coordinator
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2004 - 2005
•Successfully oversaw the 10-14 week start to finish production process of 30 (approximately 780 pages) direct mail books, inserts and postcards.•Partnered with 6 merchant divisions, creative and management to ensure accuracy of content, efficiency of production timeline and proper release to meet all printer deadlines for all jobs.•Communicated with printers post-production (18 printers in total) to ensure timely receipt of job and to offer quick resolution to issues/questions.•Utilized leadership and organizational skills to foster teamwork with creative, management and the merchants to ensure 100% accuracy on all projects.
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ROP Production Coordinator
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2002 - 2004
Possessed complete knowledge of all divisional advertising throughout the production process 3000 impressions annually.•Scheduled and facilitated meetings between advertising and merchants to outline and plan divisional ads per the sales plan.•Worked with creative staff to implement merchants' advertising expectations and to meet daily deadlines. •Coordinate with senior management to approve all advertisements
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Education
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1996 - 2000University of New Hampshire
Suggested Services
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Industry Focus. “Marketing and Advertising”
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