Experience

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  RWJBarnabas Health

  • Practice Optimization Specialist

    • Dec 2022 - Present

    • Interface with practices and physician leadership teams coordinating efforts to improve value-based performance within Medical Group practices• Collect and analyze data to provide practice facing teams with actionable targets• Identify practice opportunities requiring focused effort and close gaps in care• Successfully work with practice manager to assist with change management efforts at the practice level around workflow redesign• Conduct ongoing education on Epic workflows and Value Based Metrics• Host standing education platforms virtually or in person on a monthly basis• Collaborate with the Service Line to develop and train detailed practice workflows to enhance value base performance• Serve as escalation point when workflow opportunities are identified in implementation practice workflow changes and addressing low performance• Providing coding education around Annual Wellness and Physical visits

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  Bergen New Bridge Medical Center

  • Paramus, New Jersey, United States

  • Project Analyst

    • Sep 2020 - Dec 2022
    • Paramus, New Jersey, United States

    • Support the CIO in all aspects of the role and organization functions• Lead outpatient clinic in operational improvement efforts by enhancing workflows using Lean Six Sigma tools• Manage current implementation process of unified telemedicine and EHR systems• Coordinate and manage meetings, attending and taking minutes with distribution and follow-up, project analytics, preparing and processing purchase requisitions, check requisitions and managing department budget• Review and process all vendor contracts, amendments and renewals following appropriate approval process coordinating with vendor, legal department and senior staff.• Manage department attendance records and update weekly payroll reports• Coordinate and manage any facilities related issues or repairs with engineering and staff• Manage Directors and team members to ensure all tasks are staying on track• Work independently on specific projects under the guidance of the CIO, and act as liaison to other department heads overseeing a range of various projects

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  St. Elizabeth Medical Center

  • Utica, New York

  • Release of Information Coordinator at Mohawk Valley Health System

    • Aug 2018 - Aug 2020
    • Utica, New York

    • Delivered protected Health Information for subpoenas, court orders, patient requests, law firms, insurances, and third parties within strict deadlines, maintaining expert attention to detail in an extremely fast-paced environment • Delivered system migration merger for EPIC/OnBase systems, created shortcuts and SOP’s for program use, and trained 10-15 employees to enhance their overall use of the new system to remain in compliance with New York State regulations• Navigated electronic filing system while obtaining all patient information needed for their files and continuity of care• Ensured released information was in compliance with Health Insurance Portability and Accountability Act, processed incoming record requests using HIPPA and company policies and guidelines

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  Allergy and Immunology on Madison

  • New York City

  • Administrative Coordinator

    • Apr 2017 - Jun 2018
    • New York City

    • Performed a variety of back office patient-related tasks and ensured smooth patient work flow within the office• Responsible for Electronic Medical Record management and data entry• Scheduled 50+ new and returning appointments verified and completed insurance verification • Managed the pre-visit preparation and post-visit duties• Informed provider of schedule changes that impact patient flow, assist with front office activities and varied scheduling tasks • Dealt with various third parties for prescription purposes, insurance companies for coverage, benefits, deductibles, etc. • Managed patients billing charges and issues, and administered Prior Authorizations