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Elissa Phillips

Project Coordinator at PIRCH
Intro Book
Elissa Phillips is a seasoned professional with 9 years of experience in project coordination, sales, customer service, and management, holding a Bachelor's degree in Psychology from Cal State Channel Islands.
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Location
San Diego, California, United States, US
Skills
  • Coaching
  • Customer Service
  • Teaching
  • Customer Satisfaction
  • Customer Support
  • Show all
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Bio

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Elissa Phillips is a seasoned professional with 9 years of experience in project coordination, sales, and customer support. As a Project Coordinator at PIRCH, she has honed her skills in ERP software, management, and training, while maintaining a strong customer satisfaction record. Prior to joining PIRCH, Elissa held various roles, including Lead Sales Support Specialist at SloanLED, where she successfully managed national and international territories, and Inside Sales Representative at Royal Financial Investment Group, where she developed strong cold-calling skills. Throughout her career, Elissa has demonstrated expertise in coaching, customer service, and teaching, with a strong proficiency in Microsoft Outlook, Excel, and other software tools. Her experience in training and onboarding new employees has allowed her to develop a unique ability to partner with outside sales representatives and manage large national sales accounts. Elissa holds a Bachelor's degree in Psychology from Cal State Channel Islands, and is well-versed in languages such as Microsoft Outlook and Excel.

Experience

  • PIRCH
    • Greater San Diego Area
    • Project Coordinator
      • Feb 2015 - Present
      • Greater San Diego Area

  • Royal Financial Investment Group
    • Encinitas CA
    • Inside Sales Representative
      • Jun 2013 - Jan 2015
      • Encinitas CA

      • Maintain office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems • Interact with clients, vendors and visitors and assist them with any professional needs that may occur• Assist manager in current and new accounts as well as gaining prospective accounts• Cold calling 401K pursuits

  • SloanLED
    • Ventura CA
    • Lead Sales Support Specialist
      • Jun 2010 - May 2013
      • Ventura CA

      • Project manager for national and international territories and special accounts• Order entry and order management including tracking shipments using corporate ERP software• Assists employees with technical questions regarding product installation and support • Tier two helpdesk support for technical questions • Coordinate and maintain internally controlled documents for UL and ISO 9000• Train incoming new employees in order entry, phones, technical support, sales, and email management• Partner with outside sales representative in large national sales accounts including: Chase Bank, Shell, Chevron, Texas Roadhouse, Buffalo Wild Wings, etc.• Assist in software updates, training and testing for AutoCAD

Education

  • 2006 - 2010
    Cal state channel islands
    Bachelor's degree, PSYCHOLOGY

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Industry Focus. “Sales.”

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