Experience

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  KBP Brands - Arby's Inspired

  • Phoenix, Arizona, United States

  • Director of Training and Development and Area Coach (Dual role).

    • Nov 2021 - Present
    • Phoenix, Arizona, United States

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  FX4 LLC DBA Arby's

  • Phoenix, Arizona

  • Director Of Training And Development and Area Supervisor (Dual role).

    • Sep 2018 - Nov 2021
    • Phoenix, Arizona

    Lead training and development toward the attainment of company goals and profits, while working towards the framework of the company’s philosophy, purpose, mission statement, vision, values, policies and procedures.

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  Welcome Hospitality

  • United States

  • Operations Director

    • Aug 2017 - Sep 2018
    • United States

    Developing and mentoring the current leadership team while managing the daily operations of the company to meet its stated mission and goal. • Designed and implemented budgets at the three company restaurants and created weekly workbooks for each manager to track and report restaurant progress. • Set up Ctuit (back office system) to be a functional reporting tool and helped build the dashboard and inventory system.• Mentored and directed Support Team Leaders to assist with their professional development and business growth.• Assisted in the construction, equipment specifications, menu development and operations of the new restaurant.• Within a seven month period, facilitated a $20k monthly turn around in one location by streamlining processes, orchestrating a properly priced menu and mentoring front and back of house management on best practices.

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  FX4 LLC DBA Arby's

  • Area Director

    • May 2001 - Aug 2017

    Directly responsible for overall operations of 19 restaurants throughout Arizona which total an average of $17 million dollars a year in sales.• Increased sales reduced costs and improved profitability in both healthy and recessionary economic times.• Recruited and instructed staff, evaluated personnel on a quarterly basis. Initiated, enhanced and conducted training programs.• Experienced, responsible and accountable for all phases of second tier P&L analysis.• Proven track record of training, coaching and mentoring people to develop highly effective teams. Ability to recruit, motivate, and develop long-term employees.• Organized and participated in strategic corporate planning and training meetings. Took part in writing yearly budgets, handbook policies and procedures.

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  Vito's Italian Ristorante

  • General Manager / Executive Chef

    • Jan 1996 - May 2001

    Responsible for total restaurant operations of a unit with annual sales of $2.5 million dollars. Increased sales from asteady 5% annual growth to over 17% in the first year and maintained sales growth yearly.• Implemented and supervised off site catering functions and upscale monthly paired wine dinners, established a full service bar, designed Sunday brunch, coordinated banquet functions and created and implemented new menus.• Directed the hiring, training, coaching, disciplining and development of an 80 employee staff.• Participated on Channel 3 TV as a guest Chef to promote the restaurant. Coordinated with Channel 3 to air local news from the restaurant, which created additional advertising for the restaurant.

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  Big 4 Restaurants

  • General Manager / Chef / Kitchen Manager

    • Jan 1985 - Jan 1995

    A local Phoenix chain with several unique concepts encompassing a variety of American and International cuisines.• Created and implemented menus for many diverse restaurant concepts, trained staff and maintained consistency in both food quality and cost control.• As a general manager, I was responsible for P&L analysis and daily operations. At Zona Rosa, duties also included interaction with hotel guests, banquet meetings and hotel operations.• Hired, trained and instructed both front of the house and back of the house staff.

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  Scottsdale Hilton

  • Chef

    • Jan 1982 - Jan 1985

    Banquet, Sunday brunch and Dining room Chef.