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Bio

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Elisabete De Sousa is a seasoned professional with diverse experience in various fields, including 1st Mate, Chef, Account Reconciliation, Claim, Analysis, Insurance, Quality Assurance, Call Center, Project Management, Training, and Call Centers. She has held executive positions at My Own, Milena's Boutique, Halley's Comet Foundation, Ross Matthews Products, Inc., Kelly Services, BPA, Inc., Macy's East, ACE Group, and Fox Broadcasting Company.

Experience

  • My Own
    • Sao Roque, Pico, Azores
    • President
      • Jun 2014 - Present
      • Sao Roque, Pico, Azores

  • Milena's Boutique
    • Greater Los Angeles Area
    • Sales/Marketing
      • Jul 2013 - Oct 2013
      • Greater Los Angeles Area

  • Halley's Comet Foundation
    • La Paz, Baja California, Mexico
    • Executive Director
      • Mar 2013 - Jul 2013
      • La Paz, Baja California, Mexico

      1st Mate aboard M/V Halleys' Comet68' gaft rigged ketchnext voyage ~ heading to the Panama Canal from La Paz, Mexico ~ June 2013

    • Executive Finance Director
      • May 2011 - Mar 2013
      • Fall River, MA

      Manage all Financial Responsibilites (Accts Payable/Accts Receivable/Daily, Weekly, Monthly Cost Projections/Inventory)Assisted on creation of NEW website (www.rossmatthewsproducts.com)Asssited on creation of all NEW marketing logos and company exposure internationallyExecutive Administrator to President and CEOManage all administrative duties (office management/purchaser/buyer)

    • VP, Public Relations
      • 2012 - 2013

    • Temp
      • Apr 2011 - May 2011

    • Executive Reporting Analyst/Quality Assurance Lead
      • May 2009 - Apr 2011

      Create Power Point presentations from data bases, l(ocate, analyze, and present data captured by inhouse analysts) export from spreadsheets/graphs to Power Point Presentations for clients~Analyze measures & standards, capturing customer service levels~Coach analysts for personal weekly stats on compliance and quality (goal = 90% efficiency rate)~Monitor all inbound sales & retention calls for quality assurance purposes for clients~Comprehensive database management captured for training

    • Sales Associate/Consultant
      • Oct 2008 - Feb 2009

      ~ Perfume & Spa Product Consultant~Sales Associate and Sprayer for Terry Mugler (Angel) fragrances & product~Consultant for Bliss Spa Products~Impeccable customer service~Holiday Season

    • Switzerland
    • Insurance
    • 700 & Above Employee
    • Claim Representative (Hull/P&I/Liability/Cargo)
      • Jan 2007 - Sep 2008

      ~Coordinated litigation and trial strategy with defense counsel~ Review & confirm coverage for liability/hull/p&i and cargo claims~Investigated, evaluated and settled commercial marine claims proactively~Assisted & introduced paperless system & company software programs to all department employees

    • Technical & Administrative Assistant
      • May 2005 - Jan 2007

      ~Assisted and worked directly with Assistant VP for Commercial Marine Claims Division~Trained all new employees on software~Heavy Power Point, data management on excel reports~Process all budget & procurement reports~Register and log all new incoming claims and suits, catastrophe reports~Investigate and resolve processing errors~Provide excellent claims service to internal and external associates and clients

    • Technical Assistant~Assignment @ ACE USA
      • Oct 2004 - May 2005

      ~Assisted & worked directly with Vice President in Medical Risk Claims Division ~Process all medical malpractice claims, register and log all new incoming claims and lawsuits~Heavy data management for budget & procurement reports

    • VP, Public Affairs
      • Sep 2001 - Jan 2003

      ~Publicist, Special Events Coordinator~Portuguese and Spanish interpreter for veteran actor, John Amos~Arranged all extensive world travel and accommodations~Scheduled and met with U.S. and foreign dignitaries (White House, U.S. Coast Guard, Department of Defense & other gov’t agencies)

    • Executive Producer/Special Events Coordinator/Office Manager
      • Oct 1997 - Jun 2002

      ~Produced theatrical show, Veteran actor John Amos' Halley's Comet~Associate Producer, two-act play-National Black Theatre Festival-1999, Dan Owen's Lindstrom & Motombi (John Amos as Motombi)~Publicist for all domestic and international venues~Produced educational video, shot in Brazil with Brazilian philanthropic organization, Legion de boa Vontage (Portuguese interpreter for U.S. cast & crew)~Designed website and electronic press kits

  • Fox Broadcasting Company
    • Los Angeles, California
    • Executive Assistant
      • Jan 1995 - Oct 1997
      • Los Angeles, California

Education

  • 1997 - 1998
    University of California, Los Angeles
    Broadcast & Journalism
  • 1981 - 1985
    BMC Durfee

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Insurance”

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