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Elisa Raineri is a seasoned operations professional with extensive experience in project management, customer service, and team leadership. She holds a Bachelor's degree from Università degli Studi di Udine and is a Certified Project Management Associate - IPMA Level D. Elisa has worked in various industries, including IT, automotive, and retail, and has a strong proficiency in multiple languages, including Italian, German, English, French, and Russian.

Credentials

  • Certified Project Management Associate - IPMA Level D®.
    IPMA: International Project Management Association
    Nov, 2016
    - Apr, 2026

Experience

    • Switzerland
    • Computer Hardware Manufacturing
    • 1 - 100 Employee
    • Operations Manager
      • Apr 2022 - Present

      - Monitoring operations related to supply chain/ sales/ customer service- Monitoring of other company processes, including HR and patent administration, etc.- Contracts review and preparation, including HR and commercial contracts, licensing, NDAs, etc.- Assist in budget preparation and monitoring- Direct support for top-level management as required- General administration- Sales and customer service; responsible for responding to all general and sales inquiries

    • Sales & Admistration
      • Jul 2019 - Mar 2022

      - Contracts review and preparation, including HR and commercial contracts, licensing, NDAs, etc.- Direct support for top-level management as required- General administration- Sales and customer service; responsible for responding to all general and sales inquiries

  • Tecnopinz SA
    • Mezzovico, Switzerland
    • Customer Service & Sales
      • Oct 2018 - Jun 2019
      • Mezzovico, Switzerland

      • Responding to all sales and general enquiries, obtaining technical information as required to handle all customer requests• Customer service• Customer complains management

  • ITT
    • Barge, Italia
    • Technical Support Project Manager
      • Jul 2015 - Sep 2018
      • Barge, Italia

      • Support for the planning and execution of brake pad projects from first prototype to mass production• Plan and prepare production release milestones for German market projects• Responsible for the supply chain during prototype phase• Plan and prepare milestone meetings during industrialization phase• Evaluation / validation of test results and preparation of test reports• Support benchmark and cost saving activities• Support the bench test and priority planning• Support the analysis of customer specification• Customer and supplier support, management of the relationship with international clients and all stakeholders• Creation and maintenance of comprehensive project documentation

  • Daimler AG
    • Sindelfingen, Deutschland
    • Administrative Secretary
      • Jan 2015 - Jun 2015
      • Sindelfingen, Deutschland

      • Ensuring effectiveness of all administrative processes: organizing building services, ordering office supplies, general reception, assist with international travel arrangements, etc.• Direct support for top-level management• Support in other projects and team-related administration tasks

    • Secretary
      • Jul 2014 - Dec 2014
      • Stuttgart, Deutschland

      • Management and administration of sensitive and personal Data• Support in team-related administration tasks

    • Store Manager
      • Jan 2013 - Dec 2013

      • Daily and weekly order management• In-store accounting• Customer Service, merchandising• Management of a Team of 10 people

    • Assistant Store Manager
      • Jul 2012 - Dec 2012

      • Customer service, merchandising• Daily and weekly order management

  • Studio Notarile
    • Cuneo , Italia
    • Receptionist, Accountant Clerk
      • Sep 2006 - Nov 2007
      • Cuneo , Italia

      • Accounting• Ensuring effectiveness of all administrative processes: organizing building services, ordering office supplies, etc.• Direct support for top-level management

Education

  • 2008 - 2012
    Università degli Studi di Udine
    Bachelor's degree
  • 2001 - 2006
    Istituto tecnico Commerciale "F.A. Bonelli"
    Business expert and correspondent in foreign languages

Suggested Services

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Industry Focus. “Computer Hardware Manufacturing”

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