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Elif Kazan
Quality Control Engineer at TELUS International Europe
Seasoned operations professional with expertise in customer service, team management, and quality assurance.
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Location
Tirana, Tirana, Albania, AL
Languages
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Bulgarian Full professional proficiency
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English Professional working proficiency
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Turkish Native or bilingual proficiency
Skills
- Customer Service
- Operations Management
- Team Management
- Quality Assurance
- Customer Satisfaction
- Show all
Bio
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Topline AI
Elif Kazan is a seasoned professional with expertise in customer service, operations management, team management, and quality assurance. She holds a Master's degree in Industrial Engineering from Technical University Sofia and a Bachelor's degree in Engineering from Technical University of Varna. With experience in research and development, quality control engineering, and coaching, Elif has developed strong skills in customer satisfaction, team effectiveness, and process improvement.
She is fluent in Bulgarian, English, and Turkish, with a strong background in customer service and operations management.
Credentials
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Coaching for Excellence
TELUS InternationalJun, 2015- Apr, 2026 -
Empathy
TELUS InternationalAug, 2014- Apr, 2026 -
Customer Service Skills
TELUS InternationalJun, 2014- Apr, 2026
Experience
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Quality Control Engineer
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Aug 2014 - Jun 2017
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SIO Automotive Group
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Tekirdag, Turkey
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Research And Development Engineer
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Jul 2012 - Sep 2012
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Tekirdag, Turkey
Erasmus internship program▪ Conducting research and development activities for the company related to competitive pricing,policies, technologies and methods used within the business▪ Applying a variety of the field's concepts, practices, and procedures to produce a quality research▪ Responsible for summarizing research results and communicating findings to internal and externalbodies
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Education
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2013 - 2015Technical University Sofia
Master's degree, Industrial Engineering -
2009 - 2012
Technical University of Varna
Bachelor's degree, Engineering
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Outsourcing and Offshoring Consulting”
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