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Elena Díaz Peñalver

Guest Relations Supervisor at Rendezvous Hotel Perth Scarborough
Intro Book
Elena Díaz Peñalver, a seasoned hospitality professional, holds advanced diplomas in business and technology, with proficiency in English and Spanish, and expertise in guest relations, content development, and crisis management.
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Location
Greater Perth Area, AU
Languages
  • Español Native or bilingual proficiency
  • Inglés Full professional proficiency
Skills
  • Blogs
  • Press Clippings
  • Creative
  • Motivated
  • Responsible
  • Show all
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Bio

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Elena Díaz Peñalver is a seasoned hospitality professional with expertise in guest relations, content development, and crisis management. As a Guest Relations Supervisor at Rendezvous Hotel Perth Scarborough, she has honed her skills in effective communication and media relations, leveraging her native Spanish and full professional proficiency in English to drive business growth. With a strong educational foundation in business and technology, Elena has developed a unique ability to craft compelling narratives and drive results in fast-paced environments.

Credentials

  • CPE (Certificate of Proficiency in English)
    Cambridge Assessment English
    Dec, 2019
    - Apr, 2026
  • CAE (Certificate in Advanced English)
    Cambridge Assessment English
    Mar, 2019
    - Apr, 2026
  • International Organizations Management
    Université de Genève
    Dec, 2014
    - Apr, 2026
  • The Changing Global Order
    Leiden University
    Dec, 2014
    - Apr, 2026
  • Terrorism and Counterterrorism: Comparing Theory and Practice
    Leiden University
    Oct, 2014
    - Apr, 2026

Experience

  • Rendezvous Hotel Perth Scarborough
    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Guest Relations Supervisor
      • Feb 2024 - Present

    • Guest Service Agent
      • Mar 2022 - Present

  • Dumbo Gelato Pty Ltd
    • Scarborough, Western Australia, Australia
    • Supervisor/FOH manager/gelato making
      • Sep 2019 - Jul 2022
      • Scarborough, Western Australia, Australia

  • Primark Tiendas SLU
    • Madrid y alrededores, España
    • Retail Assistant (Primark Gran Vía)
      • Sep 2015 - Oct 2018
      • Madrid y alrededores, España

  • Museo Municipal de Madrid
    • Madrid y alrededores, España
    • Museum Assistant
      • Aug 2015 - Sep 2015
      • Madrid y alrededores, España

  • SSP Limited
    • Manchester, Reino Unido
    • Barista (Manchester Airport)
      • May 2013 - Jun 2014
      • Manchester, Reino Unido

  • STIGA
    • Madrid y alrededores, España
    • Market research interviewer / encuestadora telefónica
      • Sep 2010 - Mar 2013
      • Madrid y alrededores, España

  • Consultores Quantumleap & Partners - CQLP
    • Madrid y alrededores, España
    • Junior Account Executive Internship/ Ejecutiva de cuentas junior en prácticas
      • May 2008 - Oct 2008
      • Madrid y alrededores, España

  • Universidad Complutense de Madrid
    • Madrid y alrededores, España
    • Radio producer, scriptwriter and broadcaster / Productora de radio, guionista y locutora
      • Sep 2005 - Jun 2006
      • Madrid y alrededores, España

  • Starbucks
    • Madrid y alrededores, España
    • Barista
      • Jul 2005 - Apr 2006
      • Madrid y alrededores, España

Education

  • 2021 - 2023
    Keystone College of Business & Technology
    Advanced Diploma
  • 2020 - 2021
    Lexis Perth
    Diploma
  • 2004 - 2010
    Universidad Complutense de Madrid
    Bachelor's degree

Suggested Services

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Industry Focus. “Hospitality”

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