Bio
Credentials
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Operating Systems and You: Becoming a Power User
CourseraJan, 2019- May, 2026 -
Technical Support Fundamentals
CourseraDec, 2018- May, 2026 -
The Bits and Bytes of Computer Networking
CourseraDec, 2018- May, 2026
Experience
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Behavioral Consultant
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Behavioral Consultant
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Apr 2018 - Present
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Behavioral Therapist
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Mar 2018 - Present
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Entrepreneur
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Sep 2022 - Nov 2023
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Northern Circle Indian Housing Authority
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Ukiah, CA
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Fiscal Manager
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Aug 2017 - Jan 2018
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Ukiah, CA
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Jamboree Housing Corporation
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Sacramento, California
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RSC
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Mar 2016 - Jan 2017
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Sacramento, California
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Tarbes TGB
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Tarbes, France
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Professional Women's Basketball Player
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Jul 2015 - Jan 2016
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Tarbes, France
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Stripes Convenience Stores
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Marfa, TX
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General Manager
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Jan 2015 - Jun 2015
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Marfa, TX
Oversaw and ensured that the overall store condition complies with company standards including; cleanliness, store and foodservice - fast, friendly and delicious, sanitation, customer service and merchandising – thereby maximizing store profitability, expense control, inventory levels and shortage control.Managed quality and consistent marketing and merchandising of store and foodservice programs.Provided Stripes Friendly customer service by greeting and assisting customers, and responding to customer inquiries and concerns.Served customers by maintaining our Stripes Friendly philosophy, supported by a value proposition that every experience will be fast, friendly and delicious.Maintained 100% in-stock excellence on top selling items.Engaged with merchandising team to suggest ways to increase sales, expand markets, and promote business.Planed and implemented marketing campaigns and sales promotions, and prepared merchandise displays.Monitored sales activities through cashier analysis to ensure that customers receive exceptional customer service.Examined merchandise to ensure that it is correctly priced and displayed.Drove sales and profits in a high volume, complex location.Analyzed financial data including: profit and loss statements, shortages, cashier analysis to identify business opportunities and increase sales.Planed, implemented and enforced Company policies, goals and programs.Ensured quality and consistent implementation of all marketing, merchandising, foodservice and gasoline programs maintaining an awareness of safety and security and high level of store appearance.Promoted technology utilization and improved efficiencies.Planed and prepared work schedules to provide the best possible level of customer service.Performed other duties as assigned.Built strong, sales focused teams through recruiting, hiring, trained and coached to develop top performing team members.Coaches team members on how to handle difficult and complicated situations.
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Riata Inn LTD.
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Marfa, TX
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General Manager
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Oct 2014 - Jun 2015
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Marfa, TX
Responsibilities My everyday responsibilities include: to direct, promote, and coordinate the operations of the cooperative in a manner that will optimize the cooperative’s market share and savings, improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service. As the general manager’s responsibilities I also involve in supervision, public relations, marketing, profitability and sales, service, reporting, capital requirements, and other duties as assigned by the board of directors. I maintained a positive attitude that promotes team work within the cooperative and a favorable image of the cooperative. Accomplishments As a general manager I improved internal and external communications responsibilities. I introduced programs, and systems to enhance efficiency. Contributed to improve operations, cost reductions, and overall performance improvements. Personnel training and development experience, and the success of those employees. Negotiation of contracts including dollar amounts, profits, cost savings, and more. Implementation of automated programs, tools, and technologies to optimize business performance. Partner relationships with investors, pension plan administrators, board of directors, auditors, and others. Merger, acquisition, joint venture, and divestiture experience. Skills Used Create and maintain an atmosphere in which employees willingly produce at maximum capacity. Assign employee responsibilities and maintain job descriptions. Develop performance standards. Supervise ongoing employee training. Complete and administer a yearly merit review with all direct reports. Develop and maintain a salary administration program and pay competitive wages based on performance. Plan for and provide opportunities for employee advancement and development 9. Continually build upon personal skills and knowledge. Supervise maintenance of preferred staffing levels.
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United States
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Higher Education
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700 & Above Employee
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Graduate Assistant
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Jan 2014 - Aug 2014
- Assist Coordinator with graduation checkouts- Initial point of contact for calls and visitors - Recording grades and updating student advisement sheets- Assist faculty members with research
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Graduate Assistant
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Aug 2013 - Dec 2013
- Customer service- Solving issues with software and applications
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Upward Bound
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California, Pennsylvania
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Resident Instructor
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Jun 2014 - Jul 2014
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California, Pennsylvania
- Resident Instructor of Russian language- Taught class for 4-20 hours a week during 2 week sessions- Designed and implemented a foreign language course that acquaint student with the rudiments of the language- The language was taught with an emphasis on the entire culture, its morals, habits, foods and history
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AVI Foodsystems
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California, PA
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Catering worker/Food service worker
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Mar 2012 - Apr 2014
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California, PA
My responsibilities include:•Filling vending machines at customer locations•Perform cleaning duties as assigned•Complete daily duties/tasks within the scheduled work shift•Demonstrate creative thinking by suggesting alternative procedures to work flow or possible areas of improvement to immediate manager•Communicate effectively with customers•Follow proper guest service procedures whenever interacting with others by smiling & making eye contact•Maintain a fast pace and is able to multitask
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California University of Pennsylvania
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CALU Welcome Centre
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Student Ambassador
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May 2012 - Aug 2012
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CALU Welcome Centre
- Engaged in frequent written and verbal communication with prospective students- Trained future Student Ambassadors- Referred questions to appropriate admissions counselors or departments - Promoted the idea that pride and involvement with the University is a fun and lifelong commitment- Gave tours to prospective students and families during campus visits
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RSUPESY&T
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Москва, Россия
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Secretary
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Aug 2009 - Apr 2010
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Москва, Россия
- Answered phone calls and directed calls to appropriate parties or took messages- Received mail and completed correspondence - Typed documents- Greeted visitors and direct them to appropriate locations
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Education
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2013 - 2014California University of Pennsylvania
Master's degree, MBA -
2010 - 2013California University of Pennsylvania
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Suggested Services
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Industry Focus. “Higher Education”
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