Experience

• 

  The Edge Hub

  • Hull, England, United Kingdom

  • Project Coordinator

    • Nov 2021 - Present
    • Hull, England, United Kingdom

• 

  Your Local Hull

  • Hull, England, United Kingdom

  • Convenience Store Manager

    • Nov 2020 - Nov 2021
    • Hull, England, United Kingdom

    Marketing and Communications. Leadership, recruiting, training and line management. Planning, tracking and reporting. Bookkeeping and Database management. Prioritising and multitasking

• 

  Ruths Bake Away

  • Bradford, England, United Kingdom

  • Social Media Manager

    • Jan 2018 - Oct 2020
    • Bradford, England, United Kingdom

    Marketing and communications for an SME. Building customer relations, and managing quarterly reports and programs. Handling multiple digital accounts, achieving customer growth and engagement of 80%

• 

  University of Hull

  • Hull, England, United Kingdom

  • Student Volunteer

    • Sep 2017 - Apr 2018
    • Hull, England, United Kingdom

    Student Volunteer at The University Art Gallery. Using interpersonal skills, communication and customer service whilst exemplifying personal appreciation for art and art knowledge building upon personal and educational knowledge. Working with others to run gallery operations, problem solve and deliver reliable and enthusiastic sessions whilst maintaining professionalism and cultural sensitivity.

• 

  Bradford Academy

  • United Kingdom
  • Education Administration Programs
  • 100 - 200 Employee

  • Retail Salesworker

    • May 2017 - Aug 2017

    Temporary retail position providing customer service, handling transactions, maintaining store appearance. Building skills in interpersonal communication, cash handling, product knowledge, customer service and adaptability in a fast paved environment.

  • Volunteer

    • Apr 2015 - May 2017

    Building a diverse skill set, mentoring and tutoring children from 2-15. Remaining adaptable and flexible in a classroom setting, practising patience and communication to empathetically manage situations including conflict resolution. Effectively planning sessions to reflect enthusiasm. Remaining professional, safety aware, culturally sensitive and practising confidentiality. Working within a team and independently throughout years alongside studies to build a diverse and tested skill set.

• 

  TONG GARDEN CENTRE LIMITED

  • Bradford, England, United Kingdom

  • Waitress

    • Oct 2016 - Dec 2016
    • Bradford, England, United Kingdom

    Seasonal serving staff in a fast paced environment, handling customer service, conflict resolution and problem solving. Working in a team to deliver high standards with a positive and professional attitude. Using adaptability and remaining organised to ensure customer satisfaction whilst maintaining attention to detail.

• 

  NCS - National Citizen Service Trust

  • West Yorkshire, England, United Kingdom

  • Volunteer

    • May 2016 - Sep 2016
    • West Yorkshire, England, United Kingdom

    Building interpersonal skills, working in youth development. Mentoring and teaching as part of voluntary position. Planning sessions using creativity, time management, and organisation. Delivering and leadind sensitive and engaging sessions within a team and independently. Teaching and mentoring whilst respecting cultural sensitivity, safety awareness and internal conflicts, building a passion for youth development.

• 

  Cakes to Please

  • West Yorkshire, England, United Kingdom

  • Store Assistant

    • Apr 2013 - Jan 2016
    • West Yorkshire, England, United Kingdom

    Part-time sales assistant, managing shop floor, organisation of stock and customer service. Building skills in communication, customer service, product knowledge and organisation. Working as part of a team to problem solve and manage time efficiently. Building familiarity with cash handling and POS Systems as well as skills in inventory and merchandise.