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Bio

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Eleanor Terry Rivera is a seasoned IT professional with 20+ years of experience in Windows system administration, storage area networks, network attached storage, backup solutions, and security analysis. She holds various certifications, including CompTIA Security+, CompTIA A+, and ITIL V3, and has worked in various roles at Dell EMC, TierPoint, and Rackspace Technology.

Credentials

  • AI-Ready
    Rackspace Technology
    Mar, 2024
    - Apr, 2026
  • Generative AI for Business Leaders
    LinkedIn
    Mar, 2024
    - Apr, 2026
  • CompTIA Security+
    CompTIA
    Aug, 2017
    - Apr, 2026
  • CompTIA A+
    CompTIA
    Jun, 2017
    - Apr, 2026
  • ITIL V3
    Dell EMC

Experience

    • Application Support Engineer IV
      • Feb 2024 - Present

  • Dell Virtustream
    • 117 south st Hopkinton Ma
    • Global Vulnerability / Compliance Remediation
      • Nov 2018 - Feb 2024
      • 117 south st Hopkinton Ma

      Advisor, IT Architecture- Security Analyst – Managing, monitoring and deploying security solutions to ensure all levels of Compliance and Vulnerabilities remediation are met per customers contractual agreements. Data gathering and reporting of Security audit artifacts for compliance reviewsPatching Services Engineer - Healthcare Cloud Developed and provide ongoing leadership to the "Patching" Team.· Perform various domain and vCenter administration for healthcare customers.· Performs risk and technical vulnerability assessments, data classification, attack and penetration analysis, policy compliance and communication using the output from Tenable report.· Actively participates in the daily coordination and remediation of all security incidents in the organization· Scans and patches applications when vulnerabilities may be present or released· Oversees the monitoring, investigating, and reporting of security related events· Creates updates and oversees execution of security assessments and analysis of systems on a daily, weekly, monthly, quarterly, and annual basis

  • TierPoint
    • Marlborough, Ma
    • Virtualization Engineer
      • Jul 2017 - Nov 2018
      • Marlborough, Ma

    • Principal Infrastructure Engineer and Technical Support Specialist
      • Oct 1999 - Jan 2017

    • Principal Engineer
      • Oct 1999 - Jan 2017

  • EMC Corporation
    • United States
    • Principal Infrastructure Engineer
      • Oct 1999 - Jan 2017
      • United States

  • Banyan Systems Inc.
    • Westborough, Ma
    • Technical Support Engineer
      • Jan 1989 - Oct 1999
      • Westborough, Ma

Education

  • Comptia
    Security +, Computer and Information Systems Security/Information Assurance
  • 2017 - 2017
    Comptia
    Net +, Computer Systems Networking and Telecommunications
  • 2017 - 2017
    comptia
    A +

Suggested Services

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Industry Focus. “Computer and Network Security”

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