Bio
Credentials
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Creating Great First Impressions
LinkedInMar, 2020- Apr, 2026 -
Listening to Customers
LinkedInMar, 2020- Apr, 2026 -
Crunch Time: How to Be Your Best When It Matters Most (getAbstract Summary)
LinkedInFeb, 2020- Apr, 2026 -
Customer Service Leadership
LinkedInFeb, 2020- Apr, 2026 -
Interpersonal Communication
LinkedInFeb, 2020- Apr, 2026 -
Powerless to Powerful: Taking Control
LinkedInFeb, 2020- Apr, 2026 -
Using Humor In Training to Engage Your Audience
LinkedInFeb, 2020- Apr, 2026
Experience
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Macao
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Hospitality
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700 & Above Employee
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Training Manager
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Jul 2018 - Aug 2021
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Operations Project Manager
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Aug 2016 - Jul 2018
Opening Team for Wynn Palace. Currently working at the Casino Services. Overseeing both Mass and VIP Gaming F&B Operations.
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Project Manager
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Jun 2014 - Aug 2016
Responsible in overseeing all F&B related projects from floor plan, interior designs, furniture, operation equipment and IT Equipment. Also creating Standard Operation Procedures and Policies and Procedures.
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Macao
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Hospitality
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700 & Above Employee
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Special Projects Manager
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Jan 2013 - Jun 2014
Planning, analyzing and developing current and future projects.
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Restaurant Manager
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Apr 2007 - Jan 2013
April 2007 - Worked in Fining Dining - Ristorante Il Teatro as an Assistant Manager April 2010 - Worked in In Room Dining Services for both Wynn and Encore Tower as an Assistant ManagerFebruary 2012 - Worked in Casual Dining - Café Esplanada as an Outlet Manager
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Hotel Lisboa, Macau
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Macao
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Captain
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Jan 2001 - Feb 2007
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Macao
From 2001, I had worked in Portas Do Sol Chinese Restaurant, Banquet, Robuchon A Galera and Don Alfonso 1890 before i joined Wynn Macau
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Education
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1993 - 1997University of Santo Tomas
Bachelor's degree, Nutrition and Dietetics
Suggested Services
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Industry Focus. “Hospitality”
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