Experience

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  UnitedHealth Group

  • Associate Director of Business Process

    • Feb 2021 - Present

  • Business Process Consultant

    • Jun 2014 - Feb 2021

     Supports Payment Integrity’s annual incremental savings targets through management of multiple projects simultaneously through the project pipeline. Projects include: appeals process and issue resolution, CMS Stars rating improvement, AR recovery and closure, vendor management, AR forecasting and enhancement of the provider lettering process. Leads process design and project implementation teams in diagnosing process improvement opportunities. Develops solutions using principles of process excellence. Creation of reporting and analytic tools to support continuous quality improvement using multiple platforms.  Works closely with multiple vendors and teams to institute process improvements, increase positive outcomes and ensure data reconciliation. Provides comprehensive analysis from raw data which is compiled into weekly and monthly status reports.

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  SRA International

  • Windsor Mill, Maryland

  • Senior Project Controls Officer

    • Oct 2013 - Jun 2014
    • Windsor Mill, Maryland

     Responsible for all phases of the Earned Value Management (EVM) System on a Centers for Medicaid and Medicare Services (CMS) contract: Initial Baseline Review (IBR)support, project management, process improvement and development, contractual reporting and analysis, and EVM system evaluation and...

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  ViPS/General Dynamics Information Technology

  • Towson

  • Finance Manager

    • Feb 2013 - Oct 2013
    • Towson

     Served as the principal point of contact on all financial matters for a major commercial section within GDIT. At the same time, managed and maintained the Cognos systems for three subsectors accounting for $745 million in annual revenue. Primary liaison between program managers, sales, senior m...

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  Vips, Inc

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Financial Systems Supervisor

    • Feb 2010 - Feb 2012

     Managed the development and maintenance of the GDIT Cognos environment. Ensured the Cognos environment functioned properly and provided accurate data, worked with support staff to ensure technical issues were resolved in a timely manner.  Led all activities, from conception to execution, related to the CostPoint to Oracle accounting system conversion: gathering requirements, testing, migration of data, meeting with stakeholders, development of new models and analyst libraries, reconciliation, documentation and training. Managed three upgrades of IBM Cognos software. Led the GDIT migration effort to a new namespace directory. Each initiative required detailed planning, creating and updating of detailed project plans, tracking and management of issues, and working with key stakeholders to make vital and informed decisions.

  • Financial Analyst

    • Jun 2006 - Jan 2010

    Worked closely with Control Account Managers and the Program Director to increase their understanding of EVM principals and provide feedback on all EVM deliverables.Generated contract deliverables such as the Format 1, Format 5, financial status reports, financial labor category reports as well as custom reports to assist in variance analysis and tracking of time and cost to control accounts. Validated all contract and subcontract invoices. Created templates to calculate subcontractor estimated actuals and the reconciliation of direct and indirect costs.Creation and maintenance of all EVM artifacts. Creation of custom report tools designed for CAMs and CMS showing information previously untracked. Developed new ways to forecast staff hours, calculate overtime, calculate percentage of hours by control accts, report FTEs by area, highlight variances, model staff capacity, expand upon cost proposals, and run what-if scenarios. Developed independent SDLC project schedules and capable of linking existing project plans to create an integrated master project schedule. Created detailed cost proposals in support of contract rebids and modifications which resulted in awards of seven separate contract funding increases from CMS. Named as part of the EVM task force assigned to select the new EVM software tool. Assisted in determining software criteria, participated in the evaluation of vendors and contributed to the final decision. Responsible for the implementation of and operation of MPM software for DDPS. Part of the original EVM certification process in 2007. Contributed to the CMMI Project Management Life Cycle process. Developed training materials and documentation. Conducted internal training classes on EVM and Cognos forecasting tools.

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  XLHealth

  • Project Coordinator

    • 2005 - 2006

    Worked integrally with the Project Manager and VP to implement XLHealth’s Disease Management Program. Member of the Quality Improvement Committee preparing for NCQA accreditation.Qualitative analysis of IT releases in the SDLC process; including system testing, writing business requirements, crea...

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  Litton Entertainment

  • Office Manager

    • 2004 - 2006

    Acted as accounting assistant, building supervisor, sales assistant, travel & event planner, property manager and IT Manager. Supported the CEO, CFO and two senior VPs.Worked in accounts payable; tracking and coding expense reports and purchases. Performed detailed analysis and audits of AP v...

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  Gray Line Worldwide

  • Sales Programs Coordinator

    • 2000 - 2002

    Researched sales leads and created recruitment tools and tracking systems for new members and allied partners. Worked with the Gray Line membership to accomplish marketing goals. Communicated regularly with the membership and compiled data into a sales and marketing tool used to attract prospecti...