Bio
Experience
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New Aim Pty Ltd
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West Melbourne, Victoria, Australia
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Customer Service Consultant
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Aug 2018 - Jan 2019
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West Melbourne, Victoria, Australia
Customer service
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PANDORA
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Melbourne Australia
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Sales Assistant
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Apr 2018 - Aug 2018
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Melbourne Australia
• Provide exceptional customer service.• Focus on driving sales and endorsing a positive team dynamic, as well as visual merchandising, stock control and staff performance.
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Marketing Sales Assistant
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May 2011 - Mar 2014
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Taiwan
Key Responsibilities• Supported local and national strategy development across a range of brands, including TANITA, Terumo, Lion, Microlife, Johnson & Johnson and Comefree.• Produced business intelligence reports, incorporating the generation of insights based on market and competitive data.• Produced and distributed Electronic Direct Mail content such as newsletters, marketing campaigns, and event invitations.• Lead weekly internal training sessions with sales teams of 5 people.Selected Achievements:• Assisted and contributed to the creation and building of product brands to support and drive product line growth.• Successfully sell at hypermarket including Carrefour Taiwan, RT-MART, and AMart during festivals at least increased sales.
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Marketing Sales Specialist
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Jan 2007 - Oct 2009
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Taiwan
Key Responsibilities:• Led tender submissions for large-scale environmental management projects in the government and private sectors• Designed and delivered marketing campaigns to support the growth and expansion of core products and services across a variety of online and offline media, including search engine advertising and bus-stops across Taiwan.• Maintain sales reports and generate insights from a variety of data sources, including marketing metrics, competitive information, new product metrics and pricing models.Selected Achievements• Led successful tender submissions for a variety of government and private sector projects, including :• Successfully won the final bidding chance of the Taiwan Railways Administration of Rail vehicles cleaning project.• Successfully assisted to won the bid of the National Taiwan University of building cleaning project. • Successfully assisted to won the bid of the Taipei World Trade Center International Trade Building building cleaning project.• Developed marketing campaigns to align with brand strategy and achieve annual operating plan goals, including:• Bus Advertising and billboard at least increased sales.• Maintenance new clean products generate media exposure on Yahoo search engine at least increased sales.• Maintenance of new clean products exposure on the company website administration system at least increased sales.
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Janus Group
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Taiwan
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Purchasing and Supply Specialist
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Jul 2006 - Dec 2007
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Taiwan
Key Responsibilities• Led tender submissions for large-scale projects in the government and private sectors Jinwen University of Science and Technology project, there were machines like sweepers, vacuum sweepers, high-pressure cleaners, floor scrubbers, dryers etc.• Responsible for the direct and indirect purchasing of consumables for large facilities.• Worked with large numbers of internal stakeholders to understand sourcing requirements and support them to procure goods via a centralized procurement process.• Developed a systemic systematized procurement policy and strategy.• Continuous improvement in reducing redundant orders, purchasing cost and contract T&C negotiation, etc.• Developed new qualified and potential suppliers with quality assurance.• Maintained and improved the system, database, and documentation to monitor procurement, suppliers and contract operations.Selected Accomplishments:• Successfully won the bid of Jinwen University of Science and Technology of large cleaning mechanical equipment project.• Successfully developed the new technology fiber cloth suppliers and maintain purchase.• Successfully developed new toilet paper suppliers and maintain purchase.• Successfully developed new clean products and maintain purchase.
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Education
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2016 - 2017RMIT University
Master of Translating and Interpreting -
2011 - 2013Lunghwa University of Science and Technnology, Taiwan
Bachelor of Arts, Applied Foreign Languages
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