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I am Elaine Dowell-Edwards, based in Brampton, England. With over 13 years of experience in administration and operations management, I have honed my skills in leadership, training, change management, and project planning. Currently, I serve as a PA to the Chief Medical Officer at Bicycle Therapeutics, where I have been for the past 8 years. I also support the Director and Senior Management Team at the Wellcome Trust Sanger Institute. My educational background includes a BSc in Sports Science from Anglia Ruskin University. I am proficient in Microsoft Office and have a strong foundation in business development and customer service. Fluent in English, I thrive in dynamic environments and am passionate about fostering effective communication and performance management.

Experience

    • United Kingdom
    • Biotechnology Research
    • 200 - 300 Employee
    • PA to Chief Medical officer, Legal Council and Exec support to Clinical, Legal and Quality
      • Jan 2016 - Present

    • Team Administrator
      • 2016 - 2017

    • Scientific Operations group administrator
      • Jan 2011 - Present
      • Hinxton Cambridge

      Supporting the Director and Senior management team of Scientific Operations, at the Wellcome Trust Sanger Institute

    • Director of Operations
      • Nov 2009 - Aug 2010

      Member of the senior management team responsible for the strategic development of the organisation.

    • Operations Manager
      • Apr 2006 - Nov 2009

      previously known as CAMDOC) 2009 - 2010Out of hours GP service.Director of Operations Member of the senior management team responsible for the strategic development of the organisation.* Ensured all patients in the County received the same level of service by providing one central call centre with one free call number to successfully win the tender for the revised service.* Researched the call volumes and analysed to provide hour by hour data by day of the week to enable staffing profiles for all areas and all skills sets leading to a reduction in staffing levels.* Successfully raised the profile of the service with local GPs , who were negative about the new organisation. * Managed the day to day operations of the service and the expansion following the organisational changes. Provided management reports for PCT review meetings on a monthly basis and participated in a range of projects.* Cambridge Doctors on Call Ltd 2006 - 2009Out of hours GP service.; Development and implementation of new business projects working as part of senior management team.* Ensured that all staff received regular communications and produced a staff newsletter. Resulted in greater stability and personal development for several staff members.* * Identified an increase in call volume during a weekend period in May 2009 leading to home visits rising by approximately 45% on both the Saturday and Sunday all within the University student community in Cambridge. Traced the cause of this to a student who had visited his old school where several cases of Flu had been recorded.* Secured additional funding to cover the extra work load involved in visiting patients with suspected flu symptoms. Profiled and provided the necessary back-up staff both clinical and non-clinical to cover the additional work.

    • Human Resources & Service Manager
      • Apr 2006 - Sep 2006

      Managed the human resource for the service.* Designed and implemented new business area utilising a joint venture between the NHSC and the local hospital Emergency Department to integrate a GP into the Emergency Department to filter patients. Managed the 4 week project to deliver the new initiative and trained staff to cover this new area. Resulted in a cost saving of 51% per patient giving an annual savings of £162k.The Hotel Felix 2005 - 2006

    • Human Resource Manager
      • Mar 2005 - Apr 2006

      Manage the recruitment, retention, training and health and safety management.* Changed the culture of the hotel in the way staff were managed. Created an environment of communication and co-operation to improve retention and staff development. Introduced an open door policy and better rota planning. Organised free English lessons and encouraged staff to undertake NVQ awards.Earlier Career

    • Assistant Operations Manager
      • Jan 2000 - Jan 2005

    • Waitress
      • Jan 1998 - Jan 2000

    • Aerobic/Fitness Instructor
      • Jan 1987 - Jan 2000

    • Mother/house wife
      • Jan 1981 - Jan 1987

    • Secretary
      • Jan 1979 - Jan 1981

    • Co-partner of Outside Catering Business
      • Jan 1977 - Jan 1979

    • Telex Operator
      • Jan 1970 - Jan 1977

Education

  • 1996 - 2000
    Anglia Ruskin University
    BSc, Sports Science
  • Cambridge Regional College
  • City & Guilds Hotel & Catering
    BSc, Sports Science

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Industry Focus. “Biotechnology Research”

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