Experience

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  Trant Engineering Ltd

  • Crieff

  • Site Administrator

    • Oct 2018 - Present
    • Crieff

    Document control, data input, minute taking, document distribution, maintaining on-site project management system

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  Brodies LLP

  • United Kingdom
  • Law Practice
  • 700 & Above Employee

  • Librarian

    • Sep 2012 - Present

    A member of the Knowledge Services team with responsibility for running the Glasgow Office Library and Information Service 3 days per week, and Project worker for fee-earner departments 2 days per weekKey responsibilities:Carry out legal and business research using both printed and electronic sourcesCreating and amending pages on the firm’s knowledge management system using Microsoft Expression Web softwareProviding a help desk support function, and dealing with enquiries from lawyers and others in person on the phone and by e-mailMaintaining knowledge of legal information resources, both in printed and electronic formCataloguing, classification and indexing of Library materials Managing the Library’s electronic sources including the provision of training on a number of information products such as LexisNexis, PLC, and WestlawAssistance with the Library’s current awareness functionProviding assistance with background research for firm tendersProviding cover as required for members of the KM team based in EdinburghProject work 2 days per week for practice areas including electronic filing, file closure, and administrative support using BigHand software .

  • Evaluator

    • Sep 2014 - Nov 2015

    A member of the Debt & Asset Recovery team in the Litigation Department. Assessing if cases should proceed to the Undefended Commercial & Insolvency Team or back to the Collections Team. Also assisting with responding to pre-litigation correspondence.IT systems:frequent user of Visual Files and Click Debt.

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  Marie Curie UK

  • Glasgow Hospice

  • Admininstrator

    • Nov 2017 - Apr 2018
    • Glasgow Hospice

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  Leonards Investigations

  • Glasgow, United Kingdom

  • Office Manager

    • Dec 2015 - May 2017
    • Glasgow, United Kingdom

    Since 1998, LEONARDS has been a leading provider of corporate investigation and litigation support services in the UK. We are amongst an elite group of suppliers capable of providing a range of valuable services to an increasing number of sectors.

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  McClure Naismith

  • Glasgow

  • Knowledge Services Manager

    • Dec 2011 - Sep 2012
    • Glasgow

    Maternity cover contract.Main Responsibilities:Staff management - managing the firm’s Information Officer, external hires (e.g. for loose-leaf updating) and staff seconded from other areas of the firmCurrent awareness services - using Microsoft SharePoint and other toolsBusiness development - managing and/or contributing to the firm’s business development initiatives Intranet development - : contributing content to designated areas using SharePointKnowledge management - coordinating knowledge sharing initiativesTraining - end user training in relation to hard copy and electronic resourcesRegulatory compliance - maintaining the appropriate licenses within the firmsuch as CLA, NLA, OS

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  Glenborrodale Castle

  • Ardnamurchan

  • Events & Marketing Manager

    • Sep 2010 - Jan 2012
    • Ardnamurchan

    Responsibility for planning, execution and successful conclusion of all events held at the Castle including weddings, corporate events, charity events, special occasions, and discreet management of private events involving high profile individuals.Responsibility for the promotion of the Castle to a range of customers through development of the marketing strategy via the Castle website, Facebook, managing partnerships with external agents, and contacts database management..Developing weddings, special celebrations, and themed events such as training courses, writing weekends, artists breaks, and anniversaries.Identification of new markets, positioning the castle as a high end destination, benchmarking with other similar establishments to ensure best practice

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  NHS Lothian

  • Knowledge & Information Services Manager

    • Sep 2009 - Aug 2010

    Key responsibi8lities;Member of the Health Promotion management teamResponsible for formulating and implementation of the knowledge management strategy of the departmentLead on the Quality Assurance Framework Level 2 submissionCollection management including management of subscriptions and stock selectionDevelopment of the Library & Information Service in line with the overall aims and objectives of the Health Promotion Strategy and local and national initiatives such as SOAs and HEAT targetsContributing to the departments capacity building programme including creation and delivery of seminars on knowledge and information managementEnsure compliance with data protection, records management , and copyright policiesManaging and developing relationships with a wide range of internal and external stakeholdersRepresenting the service at conferences, seminars and exhibitionsManage and develop a range of departmental databasesFinancial management of departmental budget

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  WS Society

  • Edinburgh, United Kingdom

  • Director of Information Services

    • Jul 2006 - Feb 2009
    • Edinburgh, United Kingdom

    The WS Society is Scotland's independent association for lawyers. I was Director of Information Services for The Signet Library within the Society, which offers both a premier resource for lawyers and a unique Scottish and historical collection.The role reported directly to the CEO and I was a member of the Management Board.The key requirements of this role were an in-depth knowledge and experience of managing information in a commercial legal environment, strong people management and communication skills, the ability to spot new business opportunities and promote the services of the Society and to maximise income streams. Negotiation with information vendors such as Justis, LexisNexis, PLC, and Westlaw, As this is a small organisation, as well as managing the Information Service, I was actively involved in ongoing marketing initiatives and developing the membership strategy.Key achievements were:Delivery of a remodelled information service (staff and processes), matching the demands of the legal market whilst continuing to retain the value of WS membership.Providing a more collaborative approach to working with law firms and extending the range of services offeredInstigation, with the CEO, of a membership review of the Society, which highlighted the need to attract younger members with networking events and more focused learning events. Increasing the revenue from legal research and document delivery by 100% over 2 years.

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  Bristows

  • Information Services Manager

    • Feb 2000 - Jul 2006

    Managed and coached a team of information professionalsf. I undertook a programme of team development and redesigned the services that the information services team offered to the firm to be more relevant and timely.I also initiated a ‘knowledge management’ project in 2004 with some key sponsors to help senior executives to maximise the information resources available across the firm. The project focused on how the fee earners collaborated with each other and shared information across teams. As part of this, I worked with senior executives and IT staff to develop a corporate intranet.

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  Lewis Silkin

  • Information Services Manager

    • Oct 1996 - Jan 2000

    I was responsible for devising and implementing the Library strategy and collaborating with staff across the firm to deliver that strategy within strict budget guidelines. • Ensured the information strategy was embedded in the organisation• Delivered a range of Library services within budget• Management and development of two staff• Evaluated, selected and implemented of information systems and products across the firm

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  Frere Cholmeley Bischoff (now Eversheds)

  • Corporate & Commercial Information Officer

    • Jan 1995 - Oct 1996

    • Deputised for the Head of Professional Information as required• Sole responsibility for libraries within the Corporate Department • Ordered materials for all departmental Libraries within the firm – Litigation, Property, Private Client, and Corporate• User education – training fee-earners and trainees in basic legal research skills, and all aspects of the Library services

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  Richards Butler (now Reed Smith Richards Butler)

  • Assistant Librarian

    • Jan 1994 - Dec 1994

    • Sole responsibility for writing and producing specialist current awareness bulletins in the areas of Litigation, Employment, Environment, Media, Insolvency, Corporate, Finance & Banking, and Marine and Non-marine insurance• Enquiry work – legal, business and news related

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  Clifford Chance

  • Assistant Librarian

    • Jan 1990 - Dec 1993

    • Enquiry work – legal, business and news related• Newsletter production• On-line searching• Maintenance of journal circulation lists and subscriptions

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  British Library

  • Assistant Librarian

    • Apr 1978 - Jan 1990

    BRITISH LIBRARY 1978 – January 1990Positions held:Library Assistant Grade II Department of Oriental Manuscripts & Printed Books 1978 - 1985 Library Assistant Grade I Department of Printed Books 1985 – 1990First Library position. From 1985 – 1990 I worked primarily in the Main Reading Room delivering front-line services including enquiry work, book delivery requests and general problem solving, to a range of Library users from the academic and business community.