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Elaf Abdallah profile image

Elaf Abdallah

Sales Engineer at Limak Group
Intro Book
Sales and marketing professional with product development and customer service expertise.
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Location
Dubai, United Arab Emirates, AE
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Bio

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Elaf Abdallah is a seasoned sales and marketing professional with experience in product development, sales engineering, and marketing. She has a strong background in product knowledge, customer service, and sales strategy. Elaf holds a Bachelor of Architecture degree and various certifications in marketing and sales.

Credentials

  • Applied Marketing
    CIM | The Chartered Institute of Marketing
    Mar, 2022
    - Apr, 2026
  • CIM Affiliate Studying Member
    CIM | The Chartered Institute of Marketing
    Oct, 2021
    - Apr, 2026
  • Sales and marketing program
    Optimal training center
    Jun, 2021
    - Apr, 2026
  • Social media leaders
    Zafar Training Center
    Apr, 2021
    - Apr, 2026
  • Brand Management
    Zafar Training Center
    Feb, 2021
    - Apr, 2026
  • Sales effectiveness
    Zafar Training Center
    Nov, 2020
    - Apr, 2026
  • Diploma in interior design
    International Islamic University Malaysia
    Oct, 2017
    - Apr, 2026

Experience

  • Limak Group
    • Khartoum, Sudan
    • Sales Engineer
      • Nov 2021 - Aug 2023
      • Khartoum, Sudan

      Responsible for getting new customers , Ring up purshase, leveraging extensive knowledge of products and services and creating welcoming, positive experiences.Responded to customer calls and emails to answer questions about products and services.• Closed customer orders using technical presentations to explain products and services to potential clients.• Attained sales goals and quotas by generating high-quality leads, following up after initial contact and securing and fulfilling customer orders.• Obtained and logged customer feedback, evaluating data to craft new sales and marketing strategies.• Coordinated customer appointments, maintaining customer visitation schedules to maintain satisfaction.• Gathered and documented competitive intelligence to steer future product development plans for increased market share.•Updated customers on current process and sought after-service feedback to improve customer experience.• Helped clients resolve issues with installed products, recommending repair, service or upgrades to remove identified problems.• Furnished potential buyers with pre-sales technical assistance and product education, applying persuasive and negotiation skills to secure orders.

  • Hala 96 FM
    • Khartoum, Sudan
    • Smarketing Executive
      • Nov 2020 - Oct 2021
      • Khartoum, Sudan

      Created performance reports on sales, customers, purchases awareness and other growth metrics to identify targets met and set new goals for extended growth.Attended marketing and sales meetings to motivate staff, identify challenges and align targeted goals.Studied competitors to understand market, evaluate strengths and weaknesses and create a strategic roadmap for future.Designed innovative selling propositions to enable product to stand out and attract and retain customers.

  • Dar Fall
    • Khartoum
    • Architect engineer
      • Jul 2020 - Nov 2020
      • Khartoum

      Developed accurate models for client meetings, ensuring dimensions were to exact scale.Prepared and presented various facets of design concepts in client meetings. Revised renderings of design concepts using software to incorporate changes from stakeholder meetings.Researched, sourced and secured quotes on internal fixtures and fittings for construction projects from suppliers.Generated conceptual renderings using software for project design and presentation activities.Engaged clients to understand needs before creating design proposals fulfilling requirements.• Helped staff with conceptualising and visioning projects to define strategic goals.• Created specifications for construction projects, specifying requirements and schedules to help teams complete work.• Researched, sourced and secured quotes on internal fixtures and fittings, liaising with vendors to confirm timelines and pricing.• Researched construction materials and methods to verify compliance with established laws and regulations before project start.

  • Sudani
    • Marketer
      • Oct 2016 - Oct 2019

Education

  • 2014 - 2020
    Khartoum College of applied studies
    Bachelor of Architecture - BArch, Achitectural Engineering

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