Experience

• 

  Ministry of Finance and Economic Management (Cook Islands)

  • Cook Islands

  • Senior Policy Advisor

    • Apr 2024 - Present
    • Cook Islands

    Economic Planning Division

• 

  Cook Islands Ministry of Foreign Affairs and Immigration

  • Cook Islands

  • Smaller Island States Officer

    • Jan 2023 - Apr 2024
    • Cook Islands

    Pacific and Regional Affairs Division

• 

  AIR RAROTONGA LIMITED

  • Mauke

  • Mauke Station Manager & Online Customer Support

    • Apr 2018 - Jan 2023
    • Mauke

• 

  Ngatiarua Village

  • Treasurer

    • Nov 2021 - Dec 2022

• 

  Mauke Tourism

  • Cook Islands

  • Board Member

    • Oct 2021 - Dec 2022
    • Cook Islands

• 

  Mauke Island Administration

  • Cook Islands

  • Gender / Economic Development

    • Sep 2021 - Nov 2021
    • Cook Islands

• 

  Te Maora o Te Au

  • Treasurer

    • Jan 2019 - Oct 2021

• 

  Mauke School Committee

  • Treasurer

    • 2019 - 2020

• 

  Mauke Tourism Board

  • Mauke

  • Public Relations

    • May 2018 - 2020
    • Mauke

• 

  Property Council

  • Australia
  • Real Estate
  • 700 & Above Employee

  • Membership Database Coordinator

    • Oct 2014 - Feb 2019

    Perform quality assurance checks on our database to ensure the information held is accurateTrain internal users across the country on our database through a variety of ways including in person, by webinar or by video conference and providing ongoing supportHelp supervise the Database Administrator and organising their workloadMaster and maintain our Access database files, records and workflowsLook after key projects including the annual membership renewal process and producing the Membership DirectoryProvide various custom reports to the business (using Access and Excel)

  • Business Support Analyst

    • Sep 2017 - 2019

    User Support • Receive, record and resolve (or manage to resolution where escalated to an external provider) requests for support and assistance in relation to Membership and Events business systems • Identify trends of common issues and offer solutions for continuous improvementDatabase management • Develop and implement operational procedures to ensure the accuracy and integrity of Membership and Events data, and monitor through quality control mechanisms • Oversee the day-to-day integrity of the Membership and Events database, which may include conducting periodic audits of data to confirm use of accurate entry processes, identifying and eliminating duplicate records, and updating membership records with external data (e.g. job titles, email addresses and employer information)• Develop and produce accurate and timely routine and special reports, and data retrievals for internal staff as needed (this role is the point person for managing custom reporting requests)System change • Prepare project plans and participate in project meetings for business system change • Document business requirements for system change, conduct business acceptance testing of the change, and ensure a smooth transition to production Training and documentation• Identify training needs within our internal user base through day to day support activities • Organise and deliver relevant and timely training• Deliver organised training for new system deployments or refresher courses as requested• Refresh documentation as and when upgrades or changes occur

• 

  American Chamber of Commerce in Australia

  • sydney area, australia

  • Accounts / Supervisor of Membership Services

    • Jul 2013 - Oct 2014
    • sydney area, australia

    My responsibilities Include Accounts Payable, Accounts Receivable, General Ledge, Debtors and Bank Reconciliation. AMCHAM requires all revenue and expenditure to be allocated across multiple departments and multiple states, facilitating detailed profit reporting and activity analysis. I execute reporting requirements for managers and the board of directors. As a public company we also produce annual accounts and are subject to external audit.The accounts payable function in particular requires an understanding of the Chambers various cost centres and projects. It often requires detailed explanation of expenditure from staff and ensuring that paperwork is in order and deadlines are met.The role includes daily reconciliation of multiple bank accounts, and preparation of documentation for the lodgement of the GST side of our quarterly Business Activity Statements.Supervisor of Membership Services:I am charged with the management of the CRM database ( the largest foreign business database in Australia) managing IT and ACOC website I also manage national functions for all offices (Sydney, Melbourne, Perth & Adelaide) including procurement and staff training to use the CRM database and the company email marketing software; Email Marketing Director, Traction and Exact Target.

• 

  Castaway Resort Villas

  • Cook Islands

  • Accounts Payable Administrator

    • Dec 2012 - Jun 2013
    • Cook Islands

    My responsibilities included all Finance duties including the development of financial procedures/controls and budgeting for this Hotel/accommodation provider. The role also involved monthly stock-takes, management of Human Resource tasks (Contracts etc) and Website development/maintenance.

• 

  Martime Cook Islands

  • Cook Islands

  • Accounts

    • Dec 2010 - May 2012
    • Cook Islands

    Managed the accounting system (Quickbooks), client -correspondence (with vessels & their owners), Account & Payroll duties, reporting and assisting the CEO with budgets. In my time there I also responsible for: Creating procedures and training “Standards of Training Certification and Watch keeping” staff; the development of an inventory management system; and the implementation of cost efficiency measures.

• 

  American Chamber of Commerce in Australia

  • Australia
  • International Trade and Development
  • 1 - 100 Employee

  • Accounts

    • Jun 2009 - Oct 2010

    My responsibilities Include Accounts Payable, Accounts Receivable, General Ledge, Debtors and Bank Reconciliation. AMCHAM requires all revenue and expenditure to be allocated across multiple departments and multiple states, facilitating detailed profit reporting and activity analysis. I execute reporting requirements for managers and the board of directors. As a public company we also produce annual accounts and are subject to external audit.The accounts payable function in particular requires an understanding of the Chambers various cost centres and projects. It often requires detailed explanation of expenditure from staff and ensuring that paperwork is in order and deadlines are met.The role includes daily reconciliation of multiple bank accounts, and preparation of documentation for the lodgement of the GST side of our quarterly Business Activity Statements.

  • Supervisor of Membership Services

    • Jun 2006 - Jun 2009

    I was charged with the management of the CRM database ( the largest foreign business database in Australia) producing the annual US / Australia Trade Directory, managing IT and ACOC website I also managed national functions for all offices (Sydney, Melbourne, Perth & Adelaide) including procurement and staff training to use the CRM database and the company email marketing software; Email Marketing Director, Traction and Exact Target. I was also involved with the upgrading of the website www.amcham.com.au.

• 

  Travelscene Corporate

  • Sydney, Australia

  • Travel specialist

    • Mar 2005 - Jun 2006
    • Sydney, Australia

    Organising bookings for clients specialising in Fiji and then moving up to becoming the Samoa specialist

• 

  Maritime Cook Islands

  • Cook

  • Fleet Manager

    • Jan 2004 - Mar 2005
    • Cook

    Responsible for checking compliance of vessels and issuing certification to ensure vessels and safe to sail

• 

  Shears and Mak

  • Auckland, new zealand

  • Office Administrator

    • Aug 2003 - Dec 2003
    • Auckland, new zealand

    Responsible for office administration including assisting the accountant with accounts and payroll

• 

  Southpac Trust

  • Junior legal

    • Oct 2002 - Jun 2003

    Responsible for the registering of foreign companies and assisting with international clients management

  • Accounts Receivable

    • Apr 2000 - Oct 2002

    Accounts Receivables CDM Database management