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Rhia Eileen Austin is a seasoned healthcare professional with 19 years of experience in medical records, hospitals, and quality assurance. She holds a Master's degree in Health Informatics Administration and a Bachelor's degree in Health Information/Medical Records Administration. She has worked at the University of Maryland Medical Center and St. Francis Hospital, overseeing medical records, transcription, and quality assurance initiatives.

Experience

    • Senior Regulatory Compliance Coordinator

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Senior Regulatory Compliance Coordinator
      • Jun 2013 - Present

      Monitor compliance with hospital policy, The Joint Commission (TJC) standards in the Information of Management (IM) and Record of Care (RC) Chapters, regulatory standards of CMS, and HIPAA.Gather, analyze, and develop content on compliance initiatives, outcomes, trends and data; produce reports and presentations to oversight committees. Coordinate the creation of forms in the Form Fast system and the forms approval process for all legal forms submitted for permanent storage and use in the medical record. Provide training and education to unit secretary personnel regarding medical record maintenance and completeness. Conduct routine privacy audits on users of the medical record.

    • Transcriptionist Team Leader
      • Mar 2005 - Jun 2013

      Process and monitor transcription; assign deficiencies; notify doctors of pending signatures and un-dictated reports; initiate suspension of medical staff due to non-compliance; mail referring copies. Oversee clerical support staff and facilitate between transcription vendor and hospital to ensure quality and timely documentation; assist with program support for the Online Transcription Information System. Perform routine quality audits and train hospital medical staff annually and as needed.

    • Medical Records Technician
      • Mar 2001 - Jan 2005

      Assembled and analyze charts in accordance to hospital policy and medical staff bylaws.Reviewed closed records as for quality assurance; reported at quarterly meetings.Supervised Medical Records Department for a Behavioral Health Facility.Completed charts in a timely manner in accordance to JCAHO guidelines and hospital policy.Carried out suspension. Pulled charts for physicians; merged numbers; purge charts.; Assisted in the preparation and successful accreditation from JCAHO and Medicare.

Education

  • 2018 - 2020
    University of Maryland University College
    Master's degree, Health Informatics Administration
  • 2015 - 2018
    Coppin State University
    Bachelor's degree, Health Information/Medical Records Administration/Administrator
  • Baltimore City Community College
    Associate Degree, Health Information/Medical Records Technology/Technician
  • Columbus Technical College
  • 1997 - 1999
    Harris County High School
    Diploma, College Preparatory

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Healthcare”

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