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Ehsan Nikzad
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Bio
Experience
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Project Cordinator
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Dec 2019 - Present
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Zagame Automotive Group
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Richmond, Victoria, Australia
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Warranty
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May 2016 - Nov 2019
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Richmond, Victoria, Australia
Processing and analyzing warranty claim in accordance with the manufacturer policy, chase up for claim reimbursements, controlling warranty parts and scrap them based on policy.
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Mercedes-Benz Australia
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Melbourne, Victoria, Australia
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Technical Help Desk
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Sep 2011 - Apr 2016
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Melbourne, Victoria, Australia
Providing technical solutions to technical in dealer's workshop and rectify the mechanical and/or electrical issues remotely.
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Renault Iran
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Tehran, Iran
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Warranty Manager
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Feb 2002 - Aug 2011
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Tehran, Iran
Implementing warranty policy and process within the dealer network, regular dealer visit and dealer audit, collaboration with quality and engineering department in order to improve product quality, coordinating warranty team in the back office in order to run the warranty claim process and dealer reimbursement.
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Education
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1991 - 1995Amirkabir University of Technology - Tehran Polytechnic
Bachelor's degree, Mechanical Engineering -
2019 -
Deakin University
Bachelor's degree, Information Technology
Suggested Services
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Industry Focus. “Motor Vehicle Manufacturing”
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