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Ehab Ezeldin

Cluster Manager at WHP Group
Intro Book
Seasoned hospitality leader with operations management expertise.
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Location
United Kingdom, GB
Languages
  • English -
Skills
  • Operations Management
  • Gap Analysis
  • Customer Satisfaction
  • Recruiting
  • Training
  • Show all
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Bio

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Ehab Ezeldin is a seasoned hospitality professional with extensive experience in operations management, customer satisfaction, and leadership. He has held various roles in hotels and resorts across the UK, including Senior Guest Service Manager and Night Operations Manager. Ehab holds a Bachelor of Arts in History from Cairo University and a Hospitality Middle Management Certificate from Ecole Hotelier – De Lausanne, Switzerland.

Experience

  • WHP Group
    • Cluster Manager
      • Jul 2016 - Present

      Night Operations management at The Westbourne Hyde Park, The Westbourne Residences Hyde Park The Crescent Hyde Park London

  • Holiday Inn Express London Victoria
    • London, United Kingdom
    • Senior Guest Service Manager/Operation Manager.
      • Aug 2008 - Present
      • London, United Kingdom
  • Holiday Inn Express London Earl's Court
    • London, United Kingdom
    • Senior Guest Service Manager
      • Apr 2005 - Aug 2008
      • London, United Kingdom

      - The Hotel won the ‘Newcomer Aware’, reflecting the outstanding performance in the InterContinental Hotels Group system during 2005 & ‘Quality Excellence’ award for 2007.

  • Grosvenor Kensington Hotel (Formerly Moat House...
    • London, United Kingdom
    • Reception Manager/ Duty Manager
      • Jun 2004 - Nov 2004
      • London, United Kingdom

      - A well known 3 Star hotel with 107 bedrooms.

  • London Bridge Hotel
    • London, United Kingdom
    • Night Manager - Reception Manager - Duty Manager
      • Mar 1998 - Jul 2004
      • London, United Kingdom
  • Holiday Inn
    • Reading, United Kingdom
    • Night Supervisor/ Duty Manager
      • Oct 1996 - Jun 1998
      • Reading, United Kingdom

      - A 4 Star hotel with 112 bedrooms and extensive F & B facilities.

  • Thistle Hotel - East Midlands Airport
    • United Kingdom
    • Night Porter/ Driver
      • Mar 1994 - Oct 1996
      • United Kingdom

      - 4 Star Hotels with 164 bedrooms.

  • The Royal Hotel
    • Leicester, United Kingdom
    • Relief Night Porter
      • Sep 1993 - Sep 1996
      • Leicester, United Kingdom

      - 3 Star, 40 bedrooms Hotel.

  • Sheraton Luxor Resort
    • Egypt
    • Receptionist
      • Jan 1990 - Jan 1993
      • Egypt

      - A 5 Star Hotel with 300 bedrooms.

  • Sofitel Hotel - Maddi Towers (Former Pullman Ho...
    • Egypt
    • Guest Service Agent
      • Jul 1989 - Jan 1990
      • Egypt

      - 5 Star Hotel with 181 bedrooms.

  • Heliopolis Sheraton Hotel
    • Egypt
    • Receptionist/ Concierge
      • Jun 1983 - Oct 1989
      • Egypt

      - A 5 Star Hotel with 650 bedrooms. (1983-1985 Summer Training, 1986-1989 Casual Basis).

Education

  • 2010 - 2010
    Cornell University USA
  • 1995 - 1997
    Ecole Hotelier – De Lausanne, Switzerland
  • 1981 - 1985
    Cairo University, Cairo
  • 1978 - 1981
    English College - Heliopolis, Cairo

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