Experience

• 

  OCL Vision

  • London, England, United Kingdom

  • Finance Assistant

    • May 2022 - Present
    • London, England, United Kingdom

• 

  Schoen Clinic UK

  • Wigmore, England, United Kingdom

  • Patient Services Administrator

    • May 2021 - Apr 2022
    • Wigmore, England, United Kingdom

    • Working directly with patients• Dealing with patients complain• Looking after the diary (make sure everything is running on time and patients aware of any delay)• Using ECH and SAP systems• Using Healtcode and WorldPay systems • Booking appointments• Organizing and booking MRI, X-ray, CT scans• Organizing and booking physiotherapy appointments• Taking payments, updating invoices• Checking failing insurance membership details and updating the system• Checking HPA pathway patients, recording it in the system/spreadsheet• Preparing surgery files

• 

  Optegra Eye Health Care

  • Receptionist

    • Feb 2018 - May 2021

    • Working directly with patients• Dealing with patients complain• Looking after the diary (make sure everything is running on time and patients aware of any delay)• Looking after the patients, giving leaflets with information, suggesting hot drinks (making them feel like at home)• Booking new appointments• Informing patients by phone or email about their upcoming appointment• Preparation for open evenings, doing tour around the hospital• Stock count (checking if all items are available for patients)• Opening or closing the hospital• EOD reports, Finance sheet (receipts of payments) updating• BACS• Preparing debt letters and contacting patients regards of outstanding payments• Checking payments for a few weeks in advance and updating team (deposit, HITACHI, BACS)• Helping team to Book appointment for NHS patients

• 

  Carluccio's

  • Central London

  • Deli assistant - Supervisor

    • May 2017 - Feb 2018
    • Central London

    • Working directly with customer to achieve company targets• Dealing with customer complain• Opening the take away section• Placing orders• Stock count

• 

  Compass Group

  • East London

  • Supervisor

    • Mar 2016 - May 2017
    • East London

    • Working directly with customer to achieve company targets• Dealing with customer complain• Training new staff• Opening – closing café• Placing orders, taking deliveries• Stock, safe count• Advertising new products• Updating menu

• 

  YO! Sushi

  • Central London

  • Waitress – Team Leader

    • Nov 2014 - Mar 2016
    • Central London

    • Working directly with customer to achieve company targets• Dealing with customer complain• Training new staff• Opening – closing restaurant• Training to improve service and knowledge

• 

  Fox Excel

  • East London

  • Bartender – Supervisor – Assistant Manager

    • Jul 2012 - Nov 2014
    • East London

    • Increased sales over half year period that helped to get promoted• Working directly with customer to achieve company targets• Training new staff• Stock count• Closing tills, preparing reports

• 

  Brewers Fayre Winsor House

  • East London

  • Waitress

    • Apr 2013 - Mar 2014
    • East London

    • Customer service for breakfast• Maintaining high levels of workplace cleanliness• The second job

• 

  UAB “AUKSO LYRA”

  • Kaunas, Lithuania

  • Sales Consultant

    • Jan 2010 - Jul 2012
    • Kaunas, Lithuania

    • Jewellery seller• Advised, consulted customer• Recommended items by customer needs• Stock count• Labelling new items • Training new staff• Preparing reports

• 

  UAB “RAFAELA”

  • Kaunas, Lithuania

  • Sales Consultant

    • Mar 2008 - Nov 2009
    • Kaunas, Lithuania

    • Ice cream and soft drinks seller• Working directly with customer• Recommended items by customer needs• Closing till• Preparing reports