Bio
Experience
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Fano Labs
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Singapore, Singapore
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Business Development - ASEAN
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Jan 2024 - Present
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Singapore, Singapore
Specialist in Language AI. Founded in 2015, Fano Labs is a spin-off from the University of Hong Kong (HKU) and specializes in AI technologies that enable machines to understand non-mainstream languages/dialects, such as Cantonese, Hokkien, English, Singlish, Thai, Vietnamese, Tagalog and Bahasa Malay and Indonesian etc. We use our technologies to help enterprises in the (BFSI) Financial Services, Telco, Education, Healthcare industries and the Public Sector discover insights from their call centers, trading floors & public safety/Home Team so as to improve sales & AHT, reduce customer churn, trade surveillance, extreme accuracy in many Asian Language Speech To Text Transcription, prevent fraud/scams and reduce regulatory and identify compliance risk, insider surveillance etc.With our expertise in the voice analytics - STT, TTS, verify voice prints, we have helped Enterprises and Government bodies to deep dive into frauds, scams and other transcriptions in identifying the REAL truth of things.
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RVP - Sales/Business Development APAC
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Feb 2022 - 2023
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Singapore
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Head of Commercial Sales - Asia
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Feb 2021 - Jan 2022
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Singapore
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Verint-Systems - Customer Engagement
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Singapore
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VP - Business Development & Global/Strategic Accounts, APAC
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Jun 2014 - Jan 2021
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Singapore
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Backbase
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Singapore (Asia Pacific)
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Regional Director - APAC
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Jul 2012 - May 2014
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Singapore (Asia Pacific)
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Regional Director/Executive - Global Accounts & Trading Floors - Asia Pacific & Japan
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Jun 2006 - Mar 2012
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Asgent SIP Video Conferencing
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Singapore
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Regional manager, APAC
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Jan 2004 - May 2006
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Singapore
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IBM
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Singapore
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Regional Channels Manager - ASEAN
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2003 - 2003
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Singapore
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Citrix Systems
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Singapore
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Business Devt Manager - APAC
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Mar 1999 - Dec 2002
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Singapore
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Regional Manager, Business Development & Alliances, APAC
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Sep 1997 - Feb 1999
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Singapore
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Microsoft Corporation
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Singapore
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Large Account Manager/Licensing Manager
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Aug 1992 - Aug 1997
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Singapore
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Lotus Development
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Singapore
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System Engineer, SEA
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1989 - 1992
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Singapore
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Education
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2005 - 2006Australian Institute of Business
MBA, Entrepreneurial Management - Distinction -
2016 - 2016Clariden
Certified Compliance Professional (CCP), Compliance -
1988 - 1990British Computer Society UK (IT Degree in Computer Science)
Associate, Computer Science -
1987 - 1989NCC UK Diploma in Computer Studies
Diploma, Computer Studies -
Beatty
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2023 - 2023NowSecure Academy
Certifications, Computer and Information Systems Security/Information Assurance
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Industry Focus. “Technology, Information and Internet”
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