Bio
Generated by
Topline AI
Edward Richards is a seasoned professional with expertise in social media, customer service, audio engineering, and sales. He has 10+ years of experience in various roles, including Business Process Developer at SoundBay Pty Ltd and Social Media Specialist at Suncorp Group. Edward holds certifications in functional programming, JavaScript, object-oriented programming, and Zendesk support.
Credentials
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Functional Programming
Boot.devFeb, 2024- Jun, 2026 -
JavaScript Course
Boot.devFeb, 2024- Jun, 2026 -
Object Oriented Programming
Boot.devFeb, 2024- Jun, 2026 -
Algorithms
Boot.devJan, 2024- Jun, 2026 -
JavaScript Algorithms and Data Structures
freeCodeCampApr, 2023- Jun, 2026 -
Python
Boot.devJan, 2023- Jun, 2026 -
Zendesk Support Administrator Expert I
ZendeskMar, 2022- Jun, 2026
Experience
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Australia
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Retail
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1 - 100 Employee
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Business Process Developer
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Jul 2020 - Present
- Designing and building internal business processes to enhance operational efficiency.- Developing and deploying applications tailored to organisational needs using .- Creating streamlined automation processes to optimise business workflows.- Designing custom integrations for Zendesk to improve user experience.- Developing user-friendly webforms and robust data storage solutions for internal company processes.
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Online Consultant
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Feb 2017 - Jul 2020
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Australia
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Financial Services
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700 & Above Employee
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Social Media Specialist
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Feb 2015 - Mar 2017
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Customer Service Consultant
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Mar 2011 - Feb 2015
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Education
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RMIT University
Suggested Services
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Industry Focus. “Retail”
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References
Social Profiles
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