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Edward Richards

Business Process Developer at SoundBay Pty Ltd
Intro Book
Seasoned professional with expertise in social media, customer service, and sales.
  • Claim this Profile
Location
Melbourne, Victoria, Australia, AU
Skills
  • Social Media
  • Customer Service
  • Audio Engineering
  • Professional Audio
  • Sales
  • Show all
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Bio

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Edward Richards is a seasoned professional with expertise in social media, customer service, audio engineering, and sales. He has 10+ years of experience in various roles, including Business Process Developer at SoundBay Pty Ltd and Social Media Specialist at Suncorp Group. Edward holds certifications in functional programming, JavaScript, object-oriented programming, and Zendesk support.

Credentials

  • Functional Programming
    Boot.dev
    Feb, 2024
    - Jun, 2026
  • JavaScript Course
    Boot.dev
    Feb, 2024
    - Jun, 2026
  • Object Oriented Programming
    Boot.dev
    Feb, 2024
    - Jun, 2026
  • Algorithms
    Boot.dev
    Jan, 2024
    - Jun, 2026
  • JavaScript Algorithms and Data Structures
    freeCodeCamp
    Apr, 2023
    - Jun, 2026
  • Python
    Boot.dev
    Jan, 2023
    - Jun, 2026
  • Zendesk Support Administrator Expert I
    Zendesk
    Mar, 2022
    - Jun, 2026

Experience

  • SoundBay Pty Ltd
    • Australia
    • Retail
    • 1 - 100 Employee
    • Business Process Developer
      • Jul 2020 - Present

      - Designing and building internal business processes to enhance operational efficiency.- Developing and deploying applications tailored to organisational needs using .- Creating streamlined automation processes to optimise business workflows.- Designing custom integrations for Zendesk to improve user experience.- Developing user-friendly webforms and robust data storage solutions for internal company processes.

    • Online Consultant
      • Feb 2017 - Jul 2020

  • Suncorp Group
    • Australia
    • Financial Services
    • 700 & Above Employee
    • Social Media Specialist
      • Feb 2015 - Mar 2017

    • Customer Service Consultant
      • Mar 2011 - Feb 2015

Education

  • RMIT University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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