Bio
Experience
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Clay Subaru
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Norwood, MA
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Finance Manager
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May 2018 - Present
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Norwood, MA
• Operated as dealership financial manager, coordinating deals between floor sales department, finance team, and accounting office• Consistently broke Clay Subaru’s record in back end sales of $200k+ monthly• Audited clerical work insuring compliance and highest margin of revenue for the company• Developed and nurtured new and existing relationships between the dealership and financial institutions
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Done Deal Motors, Inc.
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Canton, MA
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Finance and Sales Manager
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Nov 2011 - Oct 2017
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Canton, MA
• Set company record for back-end finance sales for a single month at $53k and consistently set new records• Orchestrated and managed client and administrative work from point of sale through funding• Instituted back end process for finance and management of paperwork resulting in elimination of clerical errors
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United States
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Security and Investigations
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700 & Above Employee
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Quality Control Supervisor
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Feb 2011 - Apr 2012
• Managed a team 40+ security officers along with scheduling and administrative work for the team• Contained and controlled the largest protest in Harvard University’s history• Acted as a relationship liaison to all building managers
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Account Manager
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Feb 2010 - Feb 2011
• Directed 10 security officers throughout a data storage facility• Coordinated administrative work, managed human capital, and implemented client policies and procedures
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Senior Customer Service Representative
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Jun 2008 - Dec 2009
• Marketed and promoted banking products to local businesses and customers via face-to-face and telephone sales• Exceeded quarterly and annual sales & finance quotas• Reconciled lost revenue through collection of past due and overdrawn accounts
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Bank Sales and Service Representative
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Oct 2007 - May 2008
• Expedited customer transactions and sold bank products from the teller line• Assigned with the management of main bank vault as well as documenting an FDIC record of ATM
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Security Officer
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Oct 2003 - Sep 2007
• Secured post during assigned shift, maintained accurate shift incident logs, and performed site tours• Negotiated with unruly guests/clients and tactfully resolved incidents in order to protect client’s assets
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Personal Injury Protection (PIP) Technician
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Jun 2006 - Dec 2006
* Worked as a liaison between the insurance company and lawyers * Reviewed personal injury documents * Reviewed and paid automotive appraisals and car rental expenses * Expedited mail to clients, attorneys, and insurance companies * Performed information security officer (ISO) background checks for clients
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Co-op Intern
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Jun 2004 - Dec 2004
* Reviewed medical documents pertaining to asbestos litigation * Expedited mass mailings as well as received and sorted mail * Kept track of client files within the office * Transported inter-office documents
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Education
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2002 - 2007Northeastern University
Bachelor of Science, Criminal Justice and Minor in Business Administration
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Industry Focus. “Banking”
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