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Edward Oswald
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- Customer Service
- Inventory Management
- Retail
- Sales
- Store Management
- Show all
Bio
Experience
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President/Owner
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Cambridge Management, Ltd.
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Orland Park, Illinois
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President/Owenr
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Nov 2015 - Present
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Orland Park, Illinois
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Store Manager
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Oct 2009 - Nov 2015
Planned, identified, and delegated appropriate responsibilities to storepartners to ensure smooth flow of operations. Monitored and managed storestaffing levels to ensure partner development and talent acquisition toachieve store operational goals. Provided partners with coaching feedbackand development which resulted in an environment where partners arevalued and sales increased. Spearheaded the development of action plansand instructed the team to implement them to always exceed operationaland organizational objectives. Read and interpreted profit and lossstatement monthly and quarterly to evaluate business leading to increasedproductivity. Exceeded yearly target for the quality assurance auditscore.
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Assistant Manager
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Aug 2008 - Oct 2009
Collaborated with store manager to achieve targeted store goals. Showedsupport and provided encouragement to help partners accomplish goals.Implemented corporate strategies to support business objectives. Leddaily operations including but not limited to preparing deposits,directing staff according to customers flow and coffee protocols,creating an excellent customer environment, and daily preparation andserving of coffee and food products.
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Education
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2003 - 2005Southern Illinois University, Carbondale
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1998 - 2002
Tinley park High school
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Industry Focus. “Retail”
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