Experience

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  Bedford Charter Service, INC

  • Bedford, Massachusetts, United States

  • School Bus Driver

    • Sep 2021 - Present
    • Bedford, Massachusetts, United States
• 

  Newbury Court, a Deaconess Abundant Life Community

  • Driver

    • Mar 2013 - Jun 2020

    Driver and manager of an onsite variety store within this retirement community.

• 

  Neopost New England

  • Field Service Technician

    • Jun 2010 - Jun 2011

    Install, service, maintenance of ofice mailing systems at customer locations

• 

  DentaQuest (Delta Dental)

  • Help Desk Analyst

    • Jun 1994 - Jul 2009

    Upgrading, troubleshooting desktop computers and printers.Re-imaging and restoring computer operating systems, using Altiris Deployment Server, in a timely fashion, allowing a client to return to being productive after a hard drive crash or a destructive virus incident.Providing support for Merid...

• 

  Delta Dental

  • Customer Service

    • Jun 1994 - Jan 1999

    A member of two cross-functional teams performing customer service and dental claims adjudication and processing.

• 

  Bay State Health Care

  • Claims Processor

    • Jan 1989 - Jan 1994

    Executing medical claims towards adjudication.Generating and distributing reports

• 

  United Parcel Service

  • Pre-Loader

    • Jan 1988 - Jan 1989

    Pre-LoaderThird shift loading of company delivery vehicles according to guidelinesDelivery of time sensitive parcels to customers in company vehicles

• 

  Wang Laboratories

  • Field Service Technician

    • Jan 1984 - Jan 1988

    Responded to equipment problem calls at customer sitesInstalled software and provided software upgrades.Performed preventative maintenance on customer's Wang equipment.

• 

  Storage Technology Corp

  • Field Service Technician

    • Jan 1983 - Jan 1984

    Maintain professional relations with a database of customersProvide repairs and preventative maintenance on customer's tape drives and large-scale data processing band printers.