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Edward Bridenbaker profile image

Edward Bridenbaker

Customer Service Technical Support at McLane Company, Inc.
Intro Book
IT professional with technical support and leadership expertise.
  • Claim this Profile
Location
Temple, Texas, United States, US
Skills
  • Comptia A+
  • Microsoft Server Support
  • Microsoft Sql Server
  • Security
  • Training
  • Show all
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Bio

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Edward Bridenbaker is a seasoned IT professional with 9+ years of experience in technical support, leadership, and information assurance. He holds a Cybersecurity e-Diploma from Purdue University Global and has worked in various roles, including systems operator, customer service technical support, and cable technician. Bridenbaker also has military experience as a combat engineer and chinook mechanic. He is proficient in skills like Comptia A+, Microsoft Server Support, Microsoft Sql Server, Security, and Troubleshooting.

Experience

  • McLane Company, Inc.
    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Customer Service Technical Support
      • Sep 2017 - Present

      • Walked customer through fixing their handheld ordering devices over the phone.• Remote accessed devices to fix issues.• Verified if a replacement needs to be sent or the problem must be escalated to the next level.• Documented everything that happened during the call.• Queried data in putty and reflections.

    • Customer Service Technical Support
      • Oct 2017 - Present

    • systems operator
      • Oct 2015 - Present

      entry level IT support for warehouse and point of contact to direct high level tech support.

    • selector III
      • Jul 2015 - Oct 2015

      packing customers online orders to mail to them.

  • broadband staffing solutions
    • tx
    • Cable Technician
      • Mar 2015 - Jun 2015
      • tx

      contractor installing cable TV and internet for Grande communications. including wall fishes and drops from pole.

  • Caliber Communications
    • Waco, Texas Area
    • Technician
      • Dec 2014 - Mar 2015
      • Waco, Texas Area

      Subcontractor installing DTA for Timewarner cablecustomer service

  • McLane Company, Inc.
    • Killeen/Temple, Texas Area
    • selector lll
      • Sep 2014 - Dec 2014
      • Killeen/Temple, Texas Area

      warehouse shipping work

  • U.S. Army
    • chinook mechanic
      • Feb 2009 - Oct 2013

  • US Army
    • combat enginner
      • Sep 2005 - Jan 2009

Education

  • 2017 - 2020
    Purdue University Global
    Purdue University Global e-Diploma, Cybersecurity
  • 2016 - 2020
    Kaplan University
    cyber security, junior
  • 2013 - 2014
    CyberTex Institute of Technology
    trade school, network enginner
  • 2001 - 2004
    cicero north syracuse
    hs, regions deploma

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer and Network Security”

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