Bio
Experience
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Solaz, a Luxury Collection Resort, Los Cabos
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Los Cabos, Baja California Sur, Mexico
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Restaurants Operations Leader
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Oct 2022 - Present
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Los Cabos, Baja California Sur, Mexico
Reopening Training Standardization, Matrix Plan preparation, Forbes 5 stars Training, Marriott BSA Standardization and Preopening Training.Lunch and Dinner Restaurant & Bar daily operations, Pool & Beach Side service.
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Mexico
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Hospitality
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1 - 100 Employee
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Food and Beverage Director
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Jun 2019 - Mar 2022
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Food & Beverage Manager
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Nov 2019 - Jun 2020
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Fundadores Private Recidences Beach Club
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Puerto Los Cabos
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General Manager
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Mar 2018 - Jul 2019
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Puerto Los Cabos
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Thompson Hotels- Two Roads Hospitality
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Cabo San Lucas Centro, Baja California Sur, México
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Food and Beverage Manager
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May 2015 - Mar 2018
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Cabo San Lucas Centro, Baja California Sur, México
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Welk Resorts
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Los Cabos
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Outlets Manager
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Dec 2013 - May 2015
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Los Cabos
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Rosewood Hotels & Resorts
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San Miguel de Allende Gto Mexico
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Restaurant General Manager
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Oct 2011 - Jun 2012
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San Miguel de Allende Gto Mexico
In charge of the Fine Dining restaurant, Room Service, Lounge Bar, Pool Área
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Villa Group Resorts & Spas
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Los Cabos
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Assistant Food And Beverage Director
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Aug 2009 - Apr 2011
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Los Cabos
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One&Only Palmilla
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Los cabos
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Restaurant Manager
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Feb 2004 - May 2009
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Los cabos
Supervising Agua Bar, Pool Service, Beach service, special dinners on the beach and restaurant supervision in different shift. - Monitor the performance of restaurant through verification and analysis of customer satisfaction systems. - Coordinates and supervises the preparation, presentation, and service of food and beverage products to ensure highest quality at all times. -Responsible for functions of all restaurant staff, facility, sales and costs to ensure maximum departmental profit is achieved. - Supervised staff ensuring compliance with established standards, (Monitoring the delivery of the amenities that are handled in different areas of the restaurant).- Managed staff, coordinating monthly training (sequence of service, menu items description).- Completed all weekly schedules, vacation schedule, payroll.- Supervision of the correct order, cleanliness and maintenance of kitchen and front of the house.
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Westin Hotels & Resorts
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Los Cabos Mexico
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Service Express Captain
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Aug 1999 - Feb 2004
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Los Cabos Mexico
Supervise Service Express Operation (Room service, PBX, Mini Bars, Bell desk and Concierge staff).
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Education
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2003 - 2008Instituto Tecnologico de La Paz
Licentiate degree, Hospitality Administration/Management -
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM
Grado en Administración y Dirección de Empresas
Suggested Services
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Industry Focus. “Hospitality”
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References
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