See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Edmond Dia is a seasoned IT professional with 15 years of experience in software maintenance, administration, and troubleshooting. He holds a Bachelor of Science in Computer Science and has worked in various roles, including IT Officer, Admin Assistant/Computer Technician, and Desktop Support Technician.

Experience

    • IT & Operations Officer
      • Jul 2009 - Present
      • Doha, Qatar

      • Maintaining, installing, configuring, troubleshooting software/s, hardware & office equipments, email/s and network (wired/wireless) problems, sharing resources and replacing parts as required.• Administering EDMS (Electronic Document Management System).• Setting up new user/s account and profiles, emails for new users.• Assisting end users with IT concern/s.• Providing technical support, including procedural documentation.• Preparing/selecting appropriate exhaust fans as per the material specs/schedule & for the project/s to arrange the proposal/s & technical submittals (Hard & Soft copy).• Car Park Ventilation System / Ventilation - CAD drafting/editing/submittal preparation.• Submittals/Documentation/Filing/Basic Graphics Designing/Editing/Binding – Hard/Soft copy

    • Admin Assistant/Computer Technician
      • Jul 2007 - Apr 2008
      • Kome Base, Chad, Africa

      • Perform daily timekeeping weekly, monthly reconciliation with client's timekeeper for all employees. • Salary calculation and Pay slip distribution• Logistics or travel coordinator/Scheduler/rotation for workers (Local & Int'l Flights)• Cash advance monthly preparation, distribution and reports.• Monthly preparing, filing, organizing documents & invoice.• Assisting clients (Expat), employees, and Main Office regarding their queries (walk in/by email/by phone), admin works & computer concerns.• Responsible for PC maintenance, repair, OS/Application/Drivers installation/configuration, Software/Hardware/Network trouble shooting.• Searching CV’s from online job sites/data bank and then calling them thru phone (emailing if not contacted) the qualified applicants for the job opening. • Documentation/Scan/filing of the CV & other docs for future use and reports.

  • Got Ink Services
    • Manila, Philippines
    • Desktop Support Technician
      • Jun 2004 - Jul 2007
      • Manila, Philippines

      • Responsible for PC assembly, maintenance, OS/Application software/ Driver/Antivirus installation, configuration, repair, sharing resources, hardware/software/network troubleshooting and LAN administration.• Field Service Technician (Home/Office).• Responsible in refilling all kinds of cartridges• Responsible for Lay outing Graphics for business cards, invitation cards and other desktop publishing using Corel Draw.• Costumer Assistance: for PC Quoting/Sales/Delivery/Internet Café setup.• Data Recovery (Formatted Hard disk).• Responsible in monthly inventory, stock & reports of ink/s, computer/s parts, accessories.

  • Ink Plaza Marketing
    • Makati, Philippines
    • Computer System Technician
      • Sep 2002 - May 2004
      • Makati, Philippines

      • Responsible for PC assembly, maintenance, OS/Application software/ Driver/Antivirus installation, configuration, repair, sharing resources, • hardware/software/network trouble shooting and LAN administration.• Responsible in refilling all kinds of cartridges• Field Service Technician (Home/Office)• Data Recovery (Formatted Hard disk).• Responsible in weekly/monthly inventory, stock & reports of remanufactured ink/s, computer/s parts, printers & accessories.

  • Computer System Technician
    • Manila, Philippines
    • Express Card Business Station & Cafe
      • Sep 2001 - Sep 2002
      • Manila, Philippines

      • Responsible for PC assembly, maintenance, OS/Application software/ Driver/Antivirus installation, configuration, repair, sharing resources, hardware/software/network troubleshooting and LAN administration.• Field Service Technician (Home/Office)• Data Recovery for formatted HDD.• Responsible for weekly/monthly inventory & reports of computer/s set & parts, printers & other PC accessories.

Education

  • 1999 - 2005
    System Technology Institute College
    Bachelor of Science in Computer Science, Computer and Information Sciences, General
  • 1995 - 1998
    AMA Computer Learning Center
    Computer System Technician, High School/Secondary Diploma Programs
  • 1991 - 1995
    St. Francis School
    High School/Secondary Certificate Programs

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Industrial Machinery Manufacturing”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles