Experience

• 

  RSR Group, Inc.

  • United States

  • Programmer Analyst

    • Dec 2016 - Present
    • United States

• 

  Greener Grounds LLC

  • Apopka, FL

  • Developer/IT Administrator/Certified Operator

    • Oct 2011 - Present
    • Apopka, FL

    • Responsible for office automation, selection, installation, and maintenance of network, hardware, software, mobile devices, training and technical support.• Develop and maintain software for customer service, billing, accounts receivable, accounts payable, and payroll systems processing.• Design and maintain database, website, content and stored data• Provide technical expertise on all hardware and software purchases, installation, troubleshooting, and maintenance of all system upgrades for network, routers, printers, workstations, and various mobile devices.

• 

  Kirkland's Property Management Services LLC/Kirkland's Pest Management Services, Inc.

  • Apopka, FL

  • Developer/ IT Administrator/Office Manager

    • Jun 1994 - Jul 2014
    • Apopka, FL

    • Responsible for office automation, selection, installation, and maintenance of network, hardware, software, devices, and providing training and technical support.• Developed and maintained software for customer service, billing, accounts receivable, accounts payable, and payroll systems processing.• Designed and maintained database, website, content and stored data• Provided technical expertise on all hardware and software purchases, installation, troubleshooting, and maintenance of all system upgrades for network, routers, printers, workstations, and various mobile devices.

• 

  Convergys

  • Lake Mary, FL

  • Technical Analyst

    • Oct 1989 - Jul 1996
    • Lake Mary, FL

    • Developed, maintained and enhanced both on-line and batch programs for various telecommunications software systems. • Provided technical guidance and direction to other programmers and management. • Knowledgeable in all phases of project life cycle, project estimating, development, testing, implementation and maintenance. • Developed program specifications for on-line and batch programs, coded new development, program enhancements, and maintenance, performed unit and system testing, worked with Quality Assurance and prepared project documentation. • Batch and online systems development performed utilizing OS/VS COBOL II. Converted old programs to OS/VS COBOL II. Also provided support for production systems processing. System: IBM AS400 utilizing CICS, COBOL, VSAM, IMS DB, and DB2.